QA MANAGER

QA MANAGER

Summary of the Role

We’re looking for an experienced Manager QA in HOSPITALITY HOTEL IT ACRS (Amadeus CRS) - End to End team for managing:

• Assisting and leading ACRS E2E - SAFE MIGRATION: PI/SRM - PO and SM, E2E PI Planning.

• Represent E2E in ACRS Community program and lead E2E Community Testing activities.

• Proficient in technical knowledge to ensure team performs effectively. Provides guidance and training to Specialists/Senior Specialists.

• Understands how main business drivers impact their area. Can assess significant challenges, improve processes, recommend solutions, and develop risk mitigation plans. Able to communicate detailed information.

• Works independently, based on management directions. Leads or contributes to cross-functional projects. May assist in planning resources and budget.

Specific Accountabilities:

• Ensure alignment of test strategy with CI/CD (Continuous Integration/Continuous Deployment) guidelines, Green IT guidelines, and all quality guidelines (SDL, STDL), QA best practices/standards from the industry.

• Define and maintain test strategy and oversee the test plan for the project, product, or release.

• Develop effective communication channels between decision-makers at Amadeus and customer organizations involved in testing.

• Support the customer during UAT (User Acceptance Testing) for all testing matters.

• Responsible for the execution of preliminary tests.

• Analyze all testing requirements for internal business units or across business units.

• Monitor the results of the test campaigns performed by the QA Engineers.

• Provide the appropriate sign-off for functional, non-functional, and non-regression validations between each phase of the life cycle.

• Provide the appropriate sign-off of releases.

• Follow up on issues and trigger actions to ensure the sustainability of the product.

• Responsible for monitoring the software quality KPIs (Key Performance Indicators) over the different testing phases.

• Deliver regular reports to counterparts (QA Engineers, Product Definition Analysts, and Software Development Engineers) on the evolution of the quality along the testing phases.

• Collaborate with development teams, commercial, and cross-functional test teams to prioritize requirements and streamline execution.

Are you the one we’re looking for? Apply now

What we can offer you

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Business Environment

The mission of Amadeus’ Hotel IT team is to design and deliver high-performance systems that can process tens of thousands of requests per second and return the highest level of accuracy in the fastest response time. Our SaaS (Software as a Service) platforms are designed to serve millions of users who are seeking information and reservations from tens of thousands of hotels offering millions of hotel rooms around the world. Utilizing our proven ability to build and deploy mission-critical software for the global travel industry, we are creating the next generation of technology solutions for the hospitality industry including: reservations and distribution, high-volume data acquisition from heterogeneous sources, sophisticated search engines, payment processing, hotel operations, business intelligence, and revenue management.

The Amadeus Hotel Platform is the heart of a hotel chain’s business. It serves as the central point of pricing, configuration, and booking for every hotel in a chain. The system maintains thousands of hotel configurations, millions of pricing rules, and hundreds of millions of hotel reservations at any given time. Whenever any of this data is created or modified, the Amadeus Hotel Platform must synchronize with the rest of the hotel infrastructure.

Diversity & Inclusion