ServiceNow Automation & Integration Test Engineer

Reposted 11 Days Ago
Hiring Remotely in USA
Remote
Senior level
Information Technology
The Role
The QA Engineer will perform system integration testing and manage UAT processes within the Scrum POD. Responsibilities include coordinating with the UAT team, tracking defects, providing test instructions, and implementing automation in ServiceNow ITSM modules.
Summary Generated by Built In

What success looks like in this role:

US Citizenship Required

Scrum POD:

  • Perform System Integration Testing (SIT) following agile processes in the Scrum POD team, either manually or using the Automated Test Framework (ATF) where applicable.
  • Continuously interact with the Technical Account Manager (TAM), Business Analysts (BAs), and Development team to complete testable stories within the scheduled timeline.
  • Raise defects and track them to closure.

UAT Coordination:

  • Coordinate with the UAT team to ensure SIT-tested items (User Stories) are demonstrated and then passed to the UAT team for validation.
  • Provide clear test instructions for SIT-passed items.
  • Ensure enhancement demos during alignment calls with stakeholder participation.
  • Raise and track defects, scrum tasks, and approvals, updating status in reports.
  • Obtain final approvals and sign-offs from clients and internal approvers on SIT before release.
  • Issue weekly testing status reports with defect details and progress updates.

Automation using ATF:

  • Implement automation for ServiceNow ITSM modules using the Automated Test Framework (ATF) on the ServiceNow instance for core ITSM modules and Service Catalogs.
  • Implement in-sprint automation for changes or enhancements to any ITSM modules, changes to existing Service Catalogs, or new Service Catalogs using ATF.

You will be successful in this role if you have:

BA/BS degree or equivalent professional experience.

6-8 years of relevant experience in a QA Engineer/Test Engineer role.

Government clearance/background check required.

#LI-JV1

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.

Top Skills

Agile
Automated Test Framework
Defect Tracking
Scrum
Servicenow Itsm
System Integration Testing
User Acceptance Testing
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The Company
Albany, NY
22,588 Employees
On-site Workplace

What We Do

Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial

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