About EliseAI
EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them.
That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.
About The Role
EliseAI is looking for an AI Operations Specialist to join our New York office. This is an exciting opportunity for an energetic candidate who wants to join a fast-growing tech startup. This is a great opportunity to implement best practices and help perfect our products.
Responsibilities
- Evaluate AI-generated text for factual accuracy, relevance, functionality, potential bias, safety, and other relevant criteria
- Place testing calls and evaluate quality of experience and accuracy
- Collaborate with team members across departments to identify and resolve bugs or performance bottlenecks, review conversations, and conduct thorough testing of new functionalities aimed at improving the data annotation process
- Thoroughly document and report any bugs, defects, or inconsistencies found
- Attract top-tier talent to join our driven team
Requirements
- An ability to work quickly and accurately to hit daily targets
- A positive attitude and a willingness to give and receive feedback
- Excellent command of written and spoken English
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
- Equity in the company in the form of stock options
- Medical, Dental and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- 401k benefits
- Monthly fitness stipend
- Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
- Fun company social events through our Elise and the City program
- Unlimited vacation and paid holidays
We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.
Job Compensation Range:
The salary range for this role is $60,000 - $75,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].
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Top Skills
What the Team is Saying
What We Do
EliseAI is a machine learning technology company based in New York City. Our mission is to create conversational artificial intelligence that transforms industries crucial to sustaining our lives, starting with housing and healthcare.
Our state-of-the-art AI Assistant automates customer conversations across multiple channels to elevate customer service and improve the bottom line. Email, text, webchat, phone; we've built artificial intelligence that can respond to leads and customers 24/7 with accurate and helpful information. As of 2023, we’ve partnered with the top 200 property managers in America to automate leasing and increase access to housing.
Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers
Why Work With Us
We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!
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EliseAI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.
