Public Affairs Specialist

Posted 7 Days Ago
Be an Early Applicant
3 Locations
68K-102K Annually
Junior
Information Technology • Utilities
The Role
The Public Affairs Specialist manages local public relations, resolves issues, executes stakeholder meetings, engages with media, and develops communication content.
Summary Generated by Built In

Essential Functions

  • Responsible for local public affairs in assigned areas.
  • Resolve customer and public issues in tandem with Operations, Construction and other business partners.
  • Serve as company spokesperson for assigned area.
  • Work independently while keeping in close contact with the Manager, Government and Public Affairs and collaborating with other department members to maintain mutually supporting relationships.
  • Support and execute stakeholder meetings and forums with local customers, community leaders, state and local government leaders, chambers of commerce, school districts, marketing and economic development groups and other local organizations to support State Operating Company. Will require working some evenings, with occasional overnight travel.
  • Working with State Communications Team, proactively work with local media to educate external audiences to the benefits of State Operating Company programs, garnering their acceptance and support.
  • Identify and resolve local issues so they do not negatively impact the State Operating Company.
  • Develop communications plans and content, including news releases, talking points and videos.
  • Working with NiSource Communications Team, engage in social media when necessary, including writing posts, monitoring and responding to customer requests.
  • Create and maintain valued relationships with public entities, industry associates, company affiliates and contractors.
  • Provide support for Pennsylvania and Maryland state government relations efforts.
  • Provide support 24/7 during crisis situations.

Required Qualifications For Position

  • Bachelor's Degree in Communications, Public Relations, Journalism, Business Administration, Political Science or related field required.
  • 1-3 years 1+ years of communications experience.
  • Experience working with media.
  • Experience contributing social media content for an organization.
  • Proficiency with Microsoft Office software.
  • Ability to work with a subject matter expert to craft effective and clear content and messages, which create an emotional connection with intended audiences.
  • Ability to speak with confidence and sensitivity, even on contentious topics.
  • Ability to interpret data and information to understand stakeholder preferences and motivations.
  • Ability to think critically and uncover root causes and obstacles.
  • Ability to learn energy industry issues, regulations, trends, and NiSource’s role, vision and values.
  • Ability to listen with empathy and seek to understand the intent of and assumptions behind others actions.
  • Ability to anticipate likely stakeholder reactions to messages, as well as discern when a gap between communication and behavior is causing or preventing a desired outcome.
  • Ability to develop schedules and budgets required for public affairs deliverables, as well as the ability to juggle work among several channels, team members and business partners.


Preferred Additional Qualifications for Position

  • 4-6 years 3+ years of communications experience.
  • Utility experience.

Physical Demands
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

Salary Range*:

$67,900.00 - $101,900.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2025-04-14

Posting End Date (if applicable):

2025-04-28Please note that the job posting will close on the day before the posting end date.

Top Skills

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The Company
Merrillville, IN
5,894 Employees
On-site Workplace

What We Do

NiSource (NYSE: NI) helps energize the lives of its nearly 4 million natural gas and electric customers across six states. Our local utilities – Columbia Gas and NIPSCO – ensure that customers receive safe, reliable and affordable natural gas and electric service each and every day. Our business plan is focused on proactively investing in our energy infrastructure – approximately $1.4 billion a year – to ensure we meet and improve upon our customer commitments for the next 100 years.

We employ more than 7,000 of our neighbors who are actively engaged in the communities we’re privileged to serve, making them great places to live and call home. NiSource is headquartered in Merrillville, Indiana – about 35 miles from Chicago – and we maintain a significant corporate presence in Columbus, Ohio. Our utility operations also span Kentucky, Maryland, Pennsylvania and Virginia

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