End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.
KEY JOB RESPONSIBILITIES:
• Execute flawlessly multiple research projects independently at distinct phases from sale to delivery
• Be the point of contact for clients, internal teams, and vendors
• Review project specs and research design for fielding and data collection
• Continuously monitor project elements, anticipate/identify potential problems, and manage to resolution.
• Manage external vendors and partners to meet project timeline and budget qualifications
• Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues
• Work within Sago systems effectively throughout life cycle of project
• Work collaboratively with clients to provide timely updates on progress of project.
• Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reprovals, quota reports, field reports…etc.
• Respond quickly to unanticipated or urgent issues and manage to resolve them; escalating as appropriate.
• Collaboration and supporting internal and external teams in coding, analysis, reporting.
• Validation and preparing of data deliveries
• Meet client’s timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects
• Build and maintain successful client relationships.
• Work in accordance with the SOP's of company.
• Other duties as assigned.
CORE COMPETENCIES:
• Technical orientation, logical thinking, analytical mind
• Customer service, multi-tasking, and time management skills
• Quickly adopts to changes and new processes
• Superior communication skills • Focus on quality and attention to detail
• High work ethic and team player attitude
• Client Focus • Effective communication skills – written and oral
• Collaboration and Teamwork
• Ability to multi-task and flexibility
• Decision Making and Problem Solving
• FOR Eastern Europe :
o Fluent in English (written and oral)
QUALIFICATIONS
Education:
• Bachelor’s Degree or equivalent Experience:
• Must have 2-5 years of experience working in a market research environment or combined PM experience.
• Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus.
Computer Skills:
• Experience in DIY survey tools and/or panel software usage is a plus.
- Pick up and Drop Cab facility for up to 40kms from office location.
- Free Gourmet Tea/ Coffee on the house.
- Extensive Mediclaim benefit.
What We Do
Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions.
When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers.
After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people.
Ready for answers? Just say go. #Sago.
[email protected]
#mrx #restech #marketresearch
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