About Woven by Toyota
Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformation. Through our AD/ADAS technology, our automotive software development platform Arene OS, our mobility test course Toyota Woven City, and Toyota’s growth fund, Woven Capital, we are pioneering the movement of people, goods, information, and energy, weaving a future of enhanced safety, connectivity and well-being for all.
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TEAM
Toyota is redefining what it means to move. We're challenging the current state of mobility by enhancing the movement of people, goods, information and energy. Centered around three core concepts - A Living Laboratory™, Human-Centered, and Ever Evolving City™ - Woven City serves as a test course for mobility to fulfill our purpose of well-being for all.
We do this by bringing together a diverse community of people with a shared passion for the future of mobility to co-create, develop and refine innovative products and services. This cross-section of social infrastructure, mobility, and people provides a unique opportunity for inventors, residents and visitors to interact seamlessly with new technologies throughout daily life in an environment that emulates a real city.
We’ll expand “mobility” not only for people but also for goods or information. As a mobility of goods, our project is going to provide innovative logistics services in Woven City, which is located in Susono, Shizuoka, by using delivery robots, smart devices and simulation technology. We believe that super-easy movements of goods can change our value and lifestyle.
For more information about Woven City, please visit: https://www.woven-city.global/
WHO ARE WE LOOKING FOR?
We are looking for a passionate and experienced project manager who can lead the business feasibility study (user research, market research, operation study, income and expenditure calculation, business model planning) in service planning and development from the perspective of customer value and UX. We would like to provide high-value-added services to our customers by utilizing the automatic delivery platform we have developed so far, and we expect you to be involved in the development of the service from the initial phase to the completion of the product, and to lead the team as the person in charge of service planning and be accountable to the management. This position may require you to change your work location from Tokyo to Susono depending on the phase of service development. You will be frequently visiting the site at least on a business trip basis. If you want to tackle the new challenge of developing an innovative service that combines hardware and software, let's make history together.
Initially, you will participate as a candidate to lead a small team of less than 10 people, but depending on the direction of service development and business and your own motivation and ability, you will have the opportunity to take on even bigger challenges, such as managing a larger team or leading cross-sectional development for multiple value-added services.
RESPONSIBILITIES
- Design service and operation specifications related to the business you are responsible for, as well as methods for verifying those hypotheses, and lead the project in reaching consensus, managing progress, and aligning with higher-level policies
- Explore and discover customer value through hypothesis testing such as user interviews and usability testing
- Improve services based on insights gained from user feedback and data obtained through testing and hypotheses that can be derived from them
- Consider service and operational specifications from a business perspective and determine the viability of the service from a business perspective
- Lead a small team (10 people or less) consisting of diverse members from planning, design, engineering, etc. to drive projects
- Collaborate with external partners and related internal departments to accelerate service development
MINIMUM QUALIFICATIONS
- Over 10 years of experience in project management for B2C product planning and development
- Over 3 years of hands-on experience conducting feasibility studies in new business development
- High level of ability and hands-on experience in communicating with UX researchers, UI designers, engineers, and product managers with different backgrounds
- Business-level English and Japanese
- Entrepreneurial spirit and independent thinking (the ability to enjoy a situation even when standards and norms are not clearly defined, and to move forward in a positive manner)
- A sense of balance between the ability to steadily move things forward based on a solid plan and the ability to work quickly
NICE TO HAVES
- Hands-on experience in launching a new service robot business in a large company, practical experience as a startup CxO or equivalent executive position
- Experience in launching and growing a new business related to lifestyle-related services related to logistics and mobility
- Hands-on experience in planning and developing not only digital products but also hardware products
- Hands-on experience in evaluating and improving products by combining user interview results and metrics
- Hands-on experience in designing, launching, maintaining, and improving service operations involving hardware
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Important Points
・All interviews will be arranged via Google Meet, unless otherwise stated.
・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.
WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
・Housing Allowance
・Retirement Benefits
・Rental Cars Support
・In-house Training Program (software study/language study)
Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.
What We Do
Woven by Toyota will help to deliver the safest, most intelligent mobility experiences and lifestyle for Toyota customers everywhere. At Woven by Toyota, we envision a human-centered future, where world-class technology expands global access to mobility, enhances the capabilities of drivers, and empowers people to thrive. We achieve this with a unique global culture that weaves modern Silicon Valley innovation with Japanese quality craftsmanship. As society, technology and customer needs evolve, we continuously pursue new ways to create a more personal, seamless experience for customers.
