Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Responsibilities
• Full Account Level management responsibilities of the Services Project Management team responsible for the successful implementation of customer projects, with high complexity, within a Customer network.
• Ensure Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customer’s expectations for quality and service.
• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan.
• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Implement project Communication plan.
• Document and communicate project status, obstacles and resolutions to management.
• Perform risk assessment and implement mitigation plans.
• Services Project Manager may support pre-sales activities, providing project management subject matter expertise and contributing to Customer proposals and RFP responses, as required.
• Interface across Ciena teams and Customer operations teams, Sales, Bid Management, Service Delivery Groups, and Finance to ensure project deliverables and financial targets are met.
• May be required to contribute to process management optimization efforts associated with project management
Preferred Qualifications
• Critical Thinking / Analysis- Analyzes Multi-dimensional problems; gathers information over extended periods of time and applies complex concepts to generate possible solutions.
• Judgment - Makes Complex decisions/Judgment taking into account multiple alternatives.
• Decisiveness - Delivers decisions in the face of competing alternatives
• Outstanding planning, scheduling, and coordination skills
• Breadth of technology, Services and business acumen.
• Strong business judgment and ability to think through complex business issues.
• Works collaboratively in matrix environment, with many stakeholders
• Results oriented, Collaborator and Accountable
• Outstanding verbal and written communications.
• Must have proficiency with Project Management tools
Minimum Qualifications
• Bachelor’s degree in Telecom/Computer Networking Engineering or related field
• More than three years working experience in project management
• Experience in managing project of Optical and/or Packet transport network is advantage
• PMP Certified is advantage
• Experience having worked in matrix organization that includes demonstrating strong influencing and collaborative skills across multiple teams
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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