Project Management Senior Specialist

Project Management Senior Specialist

Purpose of the role

This position is responsible for developing project plans and estimates, and end-to-end project management from initiation through implementation and deployment. This position entails monitoring of project cost, schedule, and scope, as well as metrics reporting and analysis. This position will work with another project manager for direction and guidance but is expected to be able to work independently on assigned projects/releases. The job requires interfacing with external and internal project team members from different departments, clients, and at times, 3rd-party providers. This involves simple to medium complexity projects, with the possibility of running multiple projects at a time.

In this role you’ll:

• Project/Phase Planning and Estimating: Develop project plans (timeline, resources, critical path) and estimates through negotiations with the client and working with different teams.

• People Management and Development: Facilitate performance feedback as input to the formal performance management process.

• Process Capability Development and Special Initiatives: Consistently looks for ways to improve own, project team’s, and other teams’ productivity based on project management experiences and lessons learned. Supports project team’s adherence to defined processes.

• Implementation Planning and Management: Creates the solution implementation plan and manages the overall implementation effort with inputs from all other teams. Facilitates and coordinates the cut-over/implementation. Verifies the compliance and completion of all implementation documentation, including approvals to move to production.

• End-to-end Phase/Project Management: Proactively manages and monitors execution of deliverables and status. Understands the fundamental solution being developed/deployed – its business value, blueprint, how it fits with the overall business solution (including architecture, risks, etc). Communicates issues to management which cannot be resolved at the Project level. Ensures project issues, risks, and challenges are addressed, including cross-team items. Oversees critical path, dependencies, contingency, scope/change requests, and overall budget performance. Supports project members in effectively managing dependencies, budgets, and schedule. Ensures the customer expectations are understood and managed. Reports and communicates overall project/release status back to the customer and account Leadership. Takes responsibility for all project deliverables; ensures proper communication between teams and quality levels; responsible for end-to-end solution delivery. Validates that proper deliverable and phase stage containment is occurring (e.g., signoffs, dependencies). Manages all Change Requests, validates all budget/schedule impacts from Leads, obtains the customer commitment, and communicates approved changes to all teams.

About the ideal candidate:

• Must possess a University degree in Computer Science, Information Technology, or similar discipline with good academic records from schools with reputable CS/IT programs.

• Minimum of 5 years Project Management experience working directly with external customers.

• Experience in the airline or travel industry specific to messaging related to governmental security; airport operations; and booking/sales via Global Distribution System (GDS), Online Travel Agency (OTA), and/or other partner airlines.

• Project Management Professional (PMP) Certification is beneficial.

• Can start as soon as possible.

What can we offer you:

• Get rewarded with competitive remuneration, paid time off, health insurances and other competitive benefits.

• Hybrid work set-up.

• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Diversity & Inclusion