Program Manager (Richardson, TX)

Posted 7 Days Ago
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Richardson, TX
Senior level
eCommerce • Analytics
The Role
The Program Manager will manage multiple technical and non-technical projects, ensuring alignment with organizational objectives. Responsibilities include strategizing, planning, risk analysis, and managing project teams while facilitating communication across all levels. The role entails participation in Scrum ceremonies and supporting teams in execution and prioritization.
Summary Generated by Built In

COMPANY DESCRIPTION:

Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 
POSITION SUMMARY:
We are looking for a contract Program Manager (near the Richardson, TX area and able to go in-office about three days per week) who will be responsible for managing multiple workstreams that include both technical (Design, Development, Testing, Architecture, etc.) and non-technical (Change Management, Adoption programs, etc.) elements. The focus at the Program level is on strategy, implementation, delegation and strong communication and governance.


ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

  • Identify Key Stakeholders across value segment Business Units
  • Set up Discussions with customer Enterprise architects , Technology Partners and 3rd parties as needed
  • Manage Martech strategy & approach for all value segments
  • Understanding of Martech stack
  • Manage business priorities & success metrics
  • Create and schedule Work Shops with Value Segment Business stakeholders for Discovery Phase
  • Lead the Team of architects and Data strategists to achieve the below goals
    • Requirements / Use Case Definition & Prioritization
    • Solution Design
    • Support Technology Selection
    • Implementation Strategy & Roadmap
    • Establish an Operating Model for Execution Phase
  • Managing multiple technical and non-technical workstreams 
  • Identify trends, patterns, and opportunities for team improvement based on data and results of reporting
  • Participation in scrum ceremonies, including: daily stand-ups, backlog refinements, iteration planning, program increment planning, demos, and retrospectives


Skills: 

  • 5+ years experience as a program/project manager. Impeccable organizational and program management skills
  • Broad MarTech stack experience
  • Experience working with Enterprise clients
  • Ability to present to and earn the trust of a diverse team at the Executive level
  • Excellent communication skills. Team player who seeks solutions to problems and can quickly translate ambiguity to clarity and action
  • The ability to lead and guide teams and create confidence across our extended team that they can deliver
  • The ability to prioritize effectively and balance multiple simultaneous initiatives.
  • The ability to think incrementally and develop approaches, options and sequencing to large complex initiatives
  • Ability to build and scale teams
  • A good understanding of Agile delivery principles and practices


 

Top Skills

Adobe
The Company
Charleston, SC
324 Employees
On-site Workplace
Year Founded: 2008

What We Do

Blue Acorn iCi is an e-commerce consulting firm that helps online retailers increase sales, profitability, and ROI.

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