Program Manager II, Business Operations

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We are looking for a Program Manager to lead large cross-functional programs that support Box’s growth and scalability goals. We are growing and expanding our business models worldwide. In this role you will drive programs that help Box achieve these goals in a thoughtful way that both simplifies and improves our operational efficiency. You will work closely with teams that span Box and our partners such as Finance, Legal, People, Compliance, and IT among others.

We are a small, close-knit team rooted in an agile and fast paced environment. We cover multiple projects are able to pivot across projects of varying complexity and stakeholders. We strive to provide positive outcomes and experiences for Box, Boxers, and our partners at all times.

WHAT YOU'LL DO

• Partner with business leaders, technical teams, and partners to drive programs including new system implementations, consolidation, process improvement or enablement

• Create project plans, manage risks, issues, and escalate to leadership when necessary

• Strong focus on process and process improvement and genuinely care about how works gets done

• Establish program governance processes that enable timely decision-making and issue resolution 

• Communicate project status, risks, issues, and dependencies to a broad audience of business and IT stakeholders

• Establish common processes and metrics that enable transparent project management and reporting, such as project charters, success metrics, and RAID logs

WHO YOU ARE 

Required skills

• 5+ years of project or program management experience

• Experience working with Agile project management mindset and tools

• Comfortable in a fast-paced start-up environment where collaborating across various teams is expected 

• Strategic thinker who is also willing to get into details with the team when needed

• Experience distilling and presenting complex information effectively to senior management and front line Boxers

• Bachelor's degree (highly preferred)

Preferred skills

• Project or program management experience in the tech sector

• Technical aptitude with SaaS enterprise software (Box, Salesforce, Zuora, Coupa, Workday) a plus

• PMP Certification a plus

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.