Job Description
Your main responsibilities
- Identifying and overseeing initiatives within the Allegro Delivery (Carrier Management) area aimed at improving customer satisfaction and enhancing the merchant experience
- Leading the implementation of strategic projects as the responsible leader/business owner for selected building blocks or areas
- Meeting with internal and external partners to understand the needs and provide unique value proposition for the service
- Creating the vision and the product requirements in collaboration with the Technology, Marketing, Commercialization, and Carrier Management teams
- Working closely with the Technology team to plan and execute the development roadmap for the assigned area or process
- Cooperating with the analytics team to develop metrics and dashboards to monitor and report on the performance with specific KPIs
This job is for you, if
- You have at least 3 years of experience in building successful customer-facing products/solutions or managing related projects. Experience in the logistics and delivery area may be an additional benefit
- You have experience in building and managing project scope and roadmap
- You are familiar with working in a matrix organization with stakeholders from different functions
- You are able to build comprehensive recommendations for the product development.
- You are not afraid of performing analysis and know analytical tools (Tableau, Data Studio)
- You demonstrate strong problem-solving skills with a logical and methodical approach in analyzing complex issues and data effectively
- You are well organized and you can set the right priorities to achieve high quality outputs
- You are data-driven, results-oriented, and ready to work independently in a fast paced and challenging project-based culture
- You have strong interpersonal and communication skills, are able to respect different personalities, ways of thinking, and cultures
- You work effectively in English (desired C1)
What we offer
- A great opportunity to learn, work with people with extensive experience in logistics, strategic consulting and e-commerce space
- A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
- A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
- Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise
- Team tourism opportunity, training budget and an internal educational platform, MindUp (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues)
Send in your CV and see why it is #dobrzetubyć (#goodtobehere)
Top Skills
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
