ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
About the Role
We are looking for a “Product Owner” to join our Data and Services (D&S) tribe at SWIFT, to lead the KYC Registry Business squad.
Based in Kuala Lumpur, you will be working as a member of an agile dynamic team that is responsible for end-to-end delivery; from customer engagement to operations. Our D&S tribe operates in a truly agile way. You will have a unique opportunity to expand your reach in terms of knowledges and network, and to build your expertise through SWIFT’s global platform.
As a Product Owner, you are accountable for the end-to-end execution of the lifecycle of a product. Together with your squad and other teams, you will drive the definition of a vision for the product, the associated roadmap and prioritise the product backlog accordingly. Reporting to a Business Area Lead, you will act as the primary liaison between your squad and its stakeholders, balancing their needs and expectations, in line with the tribe North Star principles and business ambitions. Your role entails building strong relationships with teams across different time zones and establishing efficient working relationships with other teams, along with the ability to delegate tasks effectively.
Ideal candidates will process technical proficiency, particularly with swift messaging, and have the capability to support a large number of customers with operational excellence and customer centricity mindset.
Experience
At least 5+ years of relevant experience in the following areas or a combination of those; product owner, senior business analyst, developer, development manager, delivery manager in a Banking/Telecom/IT/ICT environment (not exhaustive)
Key responsibilities
- Ensure the development product vision/roadmap and synchronize it with the Tribe leadership, other Product Owners and key stakeholders
- Scope the minimum viable product (MVP) taking into account existing resource constraints and sustained development of the product
- Act as owner of technical / product escalation
- Act as an ambassador of your squad towards both the internal stakeholders as well as the customers
- Interact and collaborate with the customers (including user group meetings) to understand the customer needs related to the products / solutions provided by the squad
- Define commercial and technical product specification, including performance / compliance / security requirements
- Make sure the product adheres to the highest quality standards, including releasing security patches not linked to customers
- Build the squad backlog in terms of user stories, prioritize its items to achieve business goals and continuously keep the backlog up to date
- Participate in all related product meetings like sprint planning, squad & product backlog refinement meetings and planning of the cluster meetings and deliverables.
- Accept sprint results in sprint review meetings
- Take the lead for your squad and participate in the preparation for the quarterly held tribe ceremonies: Quarterly Business Review, Big Room Planning and Objective and Key Result definition to reaffirm priorities and clarify the requirements
- Interact with other squads of the KYC cluster as part of squad synchronization ceremonies to implement cross-squad tasks and activities
- Monitor overall squad performance and issue performance report
- Participate in squad development:
- Responsible for defining the set of necessary competencies in the squad, in cooperation with the chapter leads
- Support chapter leads in determining the resource allocation
- Provide regular feedback on squad members’ performance
What to expect
- Highly customer oriented
- Ability to communicate effectively in multiple business areas (e.g., marketing, sales, finance) and technical areas (swift messaging, operations, technology)
- You are an inspiration and you show energy & passion
- You think big (but you also appreciate small improvements)
- Capacity to innovate, think out of the box and connect the dots: challenge the status quo, and think out of the box for alternative/most efficient solutions
- You achieve the best result by empowering and giving teams responsibility, but at the same time you know how to "excite", challenge and keep the team on their toes
- You stimulate people to really achieve propositions
- Adaptability and responsiveness to change
- Ability to influence, work effectively across all levels and transversally; challenger, curious and a positive mindset
- Agile experience is an asset
About SWIFT
SWIFT does not stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.
SWIFT is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value - every instant of every day, in almost every country.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Top Skills
What We Do
SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services.
We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance.
Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories.
SWIFT also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern.
For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity
