Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.
Who We Are:
While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.
Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.
Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.
For the product marketing manager role, the position would focus more on supporting product marketing tasks such as maintaining battlecards and reporting. They would also help create content, participate in deal support activities and help create videos for sales/marketing and serve as a product evangelist internally.
What You'll Be Doing:
- Become a product evangelist to support Marketing and Sales teams in developing customer-facing content and collateral including data sheets, web content, sales decks, etc.
- Help align internal teams in delivering our value proposition clearly and confidently
- Identify opportunities to support deals and help move prospects through the funnel
- Support Marketing, Sales, Customer Success and Partnerships by training them on new markets, value, personas, products, and releases
- Collaborate with internal stakeholders to help identify opportunities to bring existing and new products to new markets, verticals and customers
- Work with Product to identify new features and enhancements that can help improve customer experiences and outcomes
- Assist with competitive analysis and identifying how we can better compete in the markets we serve
- Manage internal and external communications related to product releases
- Prepare content for promotional webinars, on-demand videos, and trade shows
Who You Are:
- 4-5 total years experience required;
- Must have at least 3 years in a product marketing or product management role in a SaaS or tech company
- An 1-2 additional years in a content and digital marketing or sales enablement role
- Experience in SaaS; contact center, CX or AI experience is a strong plus
- Strong written and verbal skills
- Self-starter who manages tasks, deadlines, and schedules independently
- Bring a sense of the creative to thinking and problem solving
- Think about the bigger picture, yet attentive to details and deadlines
- Strong presentation and public speaking skills
- Passionate about learning and challenging yourself to improve
- Comfortable with ambiguity and a fast paced work environment
- Collaborative team player, ready to work and think independently
Work Perks Worth The Hype:
- Competitive compensation package
- Stock options
- 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
- Affordable Vision plan and optional FSA
- PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
- Your birthday off
- 401k program with generous company match
- No cost Employee Assistance Program and Travel Assistance
- Monthly Gym membership reimbursement
- Monthly credits toward food & beverage
- Company Outings
- On and offsite team building events
- Paid training for departments
- Apple laptop (most roles)
- And a team of highly experienced and kind colleagues!
HQ Office:
- Casual office environment & dress
- Daily catered lunches
- Fully stocked kitchen (Dietary restriction-friendly)
- Happy Hours
- Monthly Massages
- On-site Car Wash
- Free Parking
Compensation:
The base salary range is: $105,000 - $115,000
The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match.
Your California Privacy Rights:
As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.
What We Do
Convoso is the industry leader of omnichannel contact center software for sales and lead generation teams. We couple the power of our advanced cloud-based dialer with the human touch of a dedicated product expert to drive customer success. Convoso is continuously developing solutions that help maximize the profitability of outbound call centers while supporting compliance.
Why Work With Us
We're a passionate team committed to growth and problem-solving. Our dynamic expansion demands that we find more talented individuals to join our successful company. Convoso's leadership is dedicated to the development of each employee, and maintaining a collaborative, positive culture. If you want challenge and a place to grow, consider Convoso.
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