About ABC Legal Services:
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of over 400 with offices in Los Angeles, Brooklyn, Oklahoma City, Phoenix, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
We are currently in search of a Product Manager to become the subject matter expert in our new electronic service platform. The product manager will be responsible for defining the vision, roadmap, and features of our new product offering. You will work closely with cross-functional teams, including IT, marketing, and sales to ensure the platform is successfully developed and launched. This position is hybrid remote, located in Seattle, WA.
Key Responsibilities
- Develop and own the product vision, strategy, and roadmap aligned with business objectives.
- Conduct market research, competitor analysis, and customer feedback collection to identify opportunities.
- Define and prioritize product features based on business impact and customer needs.
- Collaborate with engineering, design, and other stakeholders to develop and launch new products or features.
- Create and maintain product documentation, including requirements, user stories, and wireframes.
- Train internal users and new customers on platform
- Work with marketing and sales teams to define go-to-market strategies and product positioning.
- Monitor product performance, analyze key metrics, and iterate based on data-driven insights.
- Serve as the primary advocate for the product internally and externally.
Qualifications
- 2 to 3 years experience in product management
- Experience with CRM preferred
- Collaborated with cross-functionally with multiple teams – including Sales, Legal, IT and Product Management to drive company succes
- Strong verbal and written communication
- Problem-solving and project management capabilities
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
- Comprehensive Medical, Dental, and Vision coverage
- Competitive salary package
- 401(k) retirement plan with 5% matching
- Orca Card / Transit Stipend
- 10 paid holidays a year
- Referral program
- Work from home flexibility
- Starting Pay: $70,000 to $90,000 per year
Schedule: Full-time, Monday through Friday, Hybrid in Seattle, WA
Top Skills
What We Do
ABC Legal, trusted by over 50,000 professionals, including law firms, businesses, government agencies, and individuals, stands as the largest provider of service of process. Additionally, we serve as the official process server for the U.S. Department of Justice. Our subsidiary, Docketly, operates seamlessly within our digital ecosystem, offering appearance counsel on a bespoke platform designed for efficiency. We optimize the legal process by leveraging cloud-based applications compatible across desktops, browsers, and smartphones, ensuring partners and clients save time and resources while maintaining utmost compliance, control, and transparency. With a network of over 3,000 process servers spanning across all 50 states and 77 countries, ABC Legal is headquartered in Seattle, WA. Explore our legal solutions and learn more about our subsidiary company, Docketly, at www.abclegal.com.
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