ABC Legal Services
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The Docketly Operations Specialist is responsible for learning company operations, recruiting attorneys via cold calls, text, and email while providing excellent customer support. The role involves meeting specific metrics and participating in daily team meetings.
The Data Entry position at Docketly involves learning scripted dialogue for recruiting attorneys through calls, texts, or emails, meeting specific goals, and participating in daily stand-up meetings. The role requires critical thinking, communication skills, and the ability to function in a fast-paced environment.
The Operations Supervisor is responsible for overseeing daily operations, providing excellent customer service, managing the operations team, and ensuring high levels of customer satisfaction. Key duties include training staff, monitoring performance, handling escalated issues, ensuring adherence to company policies, and generating reports for analysis and improvement.
The Operations Associate at Docketly will engage in recruiting attorneys through calls, texts, and emails. Responsibilities include understanding the business operations swiftly, achieving performance metrics, and participating in daily team meetings. Ideal candidates are self-starters with excellent problem-solving capabilities.
The IT Helpdesk Analyst will provide technical support to ABC Legal's user base, manage IT assets, and ensure user support experience while triaging support requests promptly. Responsibilities include working with Office 365, Active Directory, and assisting with workstation setup and configurations.
The Recruiting Coordinator role supports recruitment efforts by scheduling interviews, maintaining applicant records, and communicating with candidates. The position collaborates with HR and hiring managers to streamline hiring workflows and ensures a positive candidate experience through timely updates and effective communication.
The Sales Representative will drive new B2B business, manage the sales pipeline, and work on outbound and inbound sales activities while ensuring a positive customer experience through collaboration with onboarding and account management teams.
The Document Retrieval Specialist is responsible for reviewing and filing legal documents using online platforms developed by ABC Legal. This role requires collaboration with other team members to resolve issues and complete assigned projects, all while maintaining attention to detail and accuracy.
The Document Retrieval Specialist is responsible for reviewing and filing legal documents using internal systems and email. This role involves ongoing training to enhance skills, as well as investigating discrepancies and completing additional projects as assigned.
The Data Entry Specialist will review and file legal documents, investigate discrepancies, participate in ongoing training, and complete additional projects. This role focuses on ensuring accuracy and efficiency in documentation for process servers.
As a Data Entry Specialist at ABC Legal Services, you will review and file legal documents, resolve discrepancies, and assist teams with accurate documentation. The role requires exceptional attention to detail and the ability to complete repetitive tasks accurately. Training is provided to enhance industry knowledge.
The Customer Support Specialist at ABC Legal Services will assist process servers by answering inquiries, resolving issues, overseeing case distribution, and monitoring performance. They will use the Skye application to ensure tasks are managed effectively and will collaborate with team members to improve processes.
The e-File Specialist reviews and files legal documents using online platforms. The role includes investigating discrepancies, completing additional projects, and participating in training to expand knowledge. The position starts with on-site training for 30 days in Seattle and becomes fully remote afterward.
The Data Entry role at Docketly requires learning to recruit attorneys through various communication methods, meeting performance goals, and demonstrating excellent customer support. Candidates should possess problem-solving skills, strong communication, and be able to work effectively in a fast-paced environment.