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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our billing and analytics team within Order Management Solutions.
What You'll Bring:
This role owns and executes implementation of the platform roadmap, including gathering stakeholder requirements, as well as engaging Solutions leadership.
This position will help evolve fundamental capabilities to create a market-leading platform that will enable implementation of growth solutions. This position will:
- Review contract language and translate into SQL / requirements for billing data collection
- Create functional requirements based on customer analytics requests
- Attend weekly stand-up calls with global engineering resources
- Test billing releases and reporting/dashboard releases
- Document existing systems and internal processes
- Research operational issues
- Continuously monitor products for automation opportunities
- Manage the hand-off between product and development teams
- Ensure engineering deliverables meet business and functional requirements
- Assist with corporate/department projects such as data purge, vulnerability scan remediation
This role will focus on planning and execution of the roadmap.
Strategy
- Gather product intelligence product, create recommendations for improvement to improve competitive position in the market, validate and refine our platform roadmap.
- Partner closely with Solutions, Global Technology, Global Delivery and Lines of Business in defining, agreeing and executing platform strategy
Planning
- Help to identify new functionality to meet market/customer needs
- Build platform development roadmaps in partnership with Solutions, Global Technology, Global Delivery and Lines of Business stakeholders
- Contribute to strategic planning initiatives for analytics solutions
Execution
- Execute on the product development roadmap
- Together with the engineering team, manage the SAFe process for the products
- Collaborate closely with Solutions, Global Technology, Global Delivery and Lines of Business stakeholders
- Design and develop mock-ups of new functionality and/or new recommendations
- Manage relationships with key internal stakeholders
Impact You'll Make:
Required:
- Bachelor’s degree in business or an analytical field such as engineering, etc
- US telecom industry background is a plus
- Experience with business intelligence tools (Tableau, Intellicus, etc)
- Experience with billing/accounting systems
- Experience with Jira change management systems and processes
- Advanced skills using Microsoft Office tools such as manipulating complex Excel formulas, pivot tables, and charts to provide detailed analytical reports
- Excellent analytical, troubleshooting, and problem-solving skills
- High attention to detail and accuracy
- Excellent written and verbal communication skills with internal and external stakeholders
- Ability to write and QA new, complicated SQL scripts
We’d Love to See:
- Ability to work independently in a fast-paced environment, prioritizing tasks according to business needs and seeking to contribute significantly
- Ability to create automated or scheduled reporting so reports are distributed without manual intervention
- Ability to collaborate and work with peers globally to provide support, input, and assistance as needed to meet the requirement of the role
- Proven ability to analyze data, troubleshoot for errors and inconsistencies and work to solve with minimal management involvement
- Ability to pay attention to detail and have a knack for producing accurate, error-free reports
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Advisor, Product Management
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
