Product Manager

Do you have a passion for analytics and helping to drive products in the Small Business market towards profitable growth?  Do you have a solid track record for working in cross-functional teams to execute strategic initiatives? If you answered yes, then you might be the perfect fit for our company as a Product Manager 
 
As a Product Manager,  you will manage the growth and profitability for various lines of business across both Digital and Traded distribution channels.   The line of business responsibilities include General Liability, BOP, Cyber, and Professional Lines.  You will set the product vision, strategy, and roadmap, and work closely with cross-functional stakeholders such as engineering, design, marketing, sales, underwriting, claims, and customer service.  You will be a coach and leader in cross-functional teams that develop growth and profit initiatives and objectives. 
 
You will also have the responsibility for building the product management discipline within the organization, establishing best practices, processes, and tools to ensure quality, consistency, and efficiency across all product initiatives. 
 
The role sits within the wider Product and Portfolio Management organization and will work closely with the 20 person team, as well as other teammates across the business.  
 
The Main Duties And Responsibilities Of This Role Include 

• Conducting market research and analysis to identify customer segments, needs, pain points, opportunities, and trends in the small commercial insurance space 

• Developing and communicating the product vision, strategy, and roadmap that align with the company’s goals and objectives 

• Defining and prioritizing the product backlog and features based on customer value, business impact, and technical feasibility 

• Collaborating with engineering, design, marketing, sales, underwriting, claims, and customer service teams to deliver products that meet customer requirements and exceed expectations 

• Managing the product launch and go-to-market activities, including developing product positioning, messaging, pricing, and distribution strategies 

• Measuring and monitoring the product performance and customer satisfaction using quantitative and qualitative methods 

• Soliciting and incorporating feedback from customers, stakeholders, and users to continuously improve the product quality and user experience 

• Creating the product team, including hiring, training, mentoring, and coaching 

• Building and maintaining a strong product culture within the organization that fosters innovation, collaboration, and customer-centricity 

Person Specification 

• 5+ years of experience in product management, preferably in the insurance or financial services industry 

• Bachelor’s degree in business, economics, risk management, or related field; MBA or advanced degree preferred 

• Strong knowledge of the small commercial insurance market, customer segments, competitors, trends, and opportunities 

• Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution 

• Excellent communication and presentation skills 

• Highly analytical and data-driven mindset, with the ability to use quantitative and qualitative methods to measure product performance and customer satisfaction 

• Creative and innovative problem-solving skills, with the ability to generate new ideas and solutions that address customer pain points and create value 

• Agile and adaptive working style, with the ability to thrive in a fast-paced and dynamic environment 

What we offer

• 401(k) with competitive company matching 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)  
• Company paid group term life, short- term disability and long-term disability coverage 
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days 
• Paid parental leave 
• 4-week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing 
• 2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program 
• Dynamic, creative and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

Please note this position is hybrid and requires two (2) days in office weekly. Position can be based in the following locations:

• Hartford, CT
• Manhattan, NY
• Atlanta, GA

Salary range: $120k-$180k

If you are looking for a challenging and rewarding career opportunity in a growing and innovative company that values your skills and expertise as a product leader, apply now!