Product Manager

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Are you a product manager with a passion for building innovative service offerings and shaping go-to-market strategies? Join our team as a Product Manager for Professional Services and Support, where you will design, manage, and evolve solutions that enable customer success and deliver measurable value.

This role requires a strong technical understanding of Adobe's Digital Experience products and collaborate effectively with technical architects, engineers, and cross-functional development teams. You’ll bridge the gap between business strategy and technical execution, driving the development and delivery of solutions that align with customer needs and market demands.

What You’ll Do:

Develop Professional Services and Support Offerings

• Design, launch, and optimize service offerings that drive product adoption, customer success, and value realization.
• Collaborate with technical teams to define requirements, scope deliverables, and aligned to customer and business needs.
• Continuously evolve offerings to improve scalability, reduce costs, and incorporate emerging industry standards.
• Manage Product Roadmaps and Go-To-Market Plans

Oversee the roadmap for Professional Services and Support, balancing long-term strategy with near-term priorities.

• Define and implement go-to-market plans in partnership with marketing, sales, and customer success teams.
• Provide data-driven insights to refine offerings and enhance market impact.

Collaborate Across Teams

• Partner with solution architects, analytics teams, DevOps, IT, and customer engineering to develop scalable, technically sound solutions.

• Work closely with customer success, sales, and marketing teams to communicate value propositions and enable adoption.
• Serve as the technical advocate in cross-functional discussions, translating business needs into actionable requirements.

Leverage Data to Inform Strategy

• Use customer feedback, competitive analysis, and performance metrics to guide portfolio decisions.
• Track and analyze the success of service offerings, iterating to align with customer and market demands.

What You Need to Succeed

• 5+ years of product management or equivalent experience in Professional Services, Support, or a related field.
• Bachelor’s degree or equivalent experience in business or technical field; an MBA or Master of Science preferred
• Proven ability to work across technical and business teams to define and deliver complex solutions.
• Solid understanding of product lifecycles, service design, and technical requirements.
• Excellent communication skills, with the ability to translate technical concepts into business value for diverse audiences.
• Demonstrated success in building go-to-market strategies and driving product adoption.
• Analytical approach with the ability to use data to make informed decisions and measure success.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,100 -- $273,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.