Product Manager (Wallet and vouchers)

Company Description

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. 

Job Description

The lastminute.com Payments and Fintech Growth team is looking for a new colleague to add in the Customer Payments area.

We are looking for a passionate Product Manager to lead key initiatives and drive the strategic growth of wallet and vouchers. This is a high-impact, high-visibility role with the opportunity to lead cross-functional teams and drive innovation in customer payments and loyalty. 

Experience is definitely important, but we’re after a person with the right mindset: passionate about creating amazing user experiences, obsessed with data, friendly, team player and an honest and fun person to be around with.

The job in brief:

Job Title -  Product Manager (Wallet and vouchers)

Working model -  hybrid from CH

Team - you will join the Payments & Fintech Growth team

Level - Professional

Location -  Chiasso, Switzerland

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be

• Wallet Strategy & Development:
• • Define and execute the strategy for a customer-facing wallet
  • Increase the ratio of payments through stored payment methods
  • Manage, innovate and evolve the existing voucher product toward balance accounts

Qualifications

Your expertise:

• 5+ years of product development experience in high volume e-commerce
• Proven track record in customer payments, card tokenization, card account updater and vouchers/coupon
• Strong strategic thinking and ability to define product vision and roadmap
• Exceptional cross-functional collaboration with agile teams (mainly product engineering) to deliver fast time-to-market quality product increments
• Analytical mindset to collect data (qualitatively and quantitatively) with a focus on customer-centric solutions

Desirable:

• Experience with loyalty programs is highly desirable
• Experience in the travel industry

Additional Information

Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day, with core hours from 10:00am to 4:00 pm
- Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.

- Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Other perks:
- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

• HR interview (10-30 minutes)
• 1st interview (Hiring Manager): let’s know each other
• Offline - Case study
• 2nd interview (Hiring Manager + peer): case study discussion
• 3rd interview (team members): team discussion
• Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.