FNZ is a global investment platform provider servicing over 650 financial services institutions and 8,000 wealth management firms and their 20+ million end-investors. Our mission is to open up wealth for everyone so that people can invest in what matters most to them at the lowest costs possible. FNZ makes investments more transparent, sustainable and personal, empowering millions to accumulate wealth in the way they want it.
FNZ works with top-tier financial services institutions and wealth management firms that share our ambition to create digital, highly personalized and innovative investment solutions for every end-investors. We combine technology, infrastructure and investment operations in a single platform. This way, our business customers can focus on offering better investment solutions and experiences to their clients.
We are looking for a Solution Consultant to join our Managed Services team based in Chiasso, TI. You will participate in the running of all our Core Banking solutions, with a high level of solution and execution focus to offer excellent service to our Private Banking customers.
Your Role:
As part of a team within the Services and IT department in FNZ Switzerland, you will:
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Manage FNZ Applications in production environments, guaranteeing quality & stability for our Private Banking customers
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Use FNZ tools for application monitoring and operations, contributing to their evolution
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Apply best practice processes on customers’ environments and participate in the elaboration of procedures and processes necessary for the Managed Services team
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Contribute to the regular activity reporting and KPI calculation
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Ensure documentation of processes, procedures and configurations
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Be in charge of Managed Services customers’ relationship, focused on Production topics
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Actively collaborate with other FNZ Switzerland teams (Development, IT, Professional Services)
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Early (before 6am) or Late (after 8pm) shifts are to be expected
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Rotations between home-office and office work are to be expected
Your profile:
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University degree in Computer Science (or equivalent) with 5 - 10 years of relevant working experience in the field of application management, technical consultancy or associated role.
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Strong knowledge and experience with RHEL Linux, Windows and Unix
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Familiarity with Oracle and SQL Server database technology is essential
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Experience with system scripting, including batch and shell scripts
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Good knowledge of IT infrastructure principles
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Experience in the use of ticketing systems
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Experience with Customer interaction
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Experience in Asset Management or Private Banking is a significant advantage
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Knowledge of ITIL a plus
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Knowledge of Zabbix and VTOM a plus
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Knowledge of monitoring and operations tools is a plus
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Good written and spoken English
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Able to communicate efficiently
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Good team player and able to build positive and collaborative relationships with all teams at FNZ
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Top Skills
What We Do
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future
