Location: Fontana, California
Base Salary: $80,000 - $120,000
Job Overview
The Product Manager – Supply Chain & Logistics will play a key role in defining, building, and enhancing logistics and warehousing product capabilities across the Americas region. This role will collaborate closely with sales, operations, and product teams at headquarters to develop competitive logistics products, enhance user experiences, and ensure our product offerings align with both customer needs and evolving market trends.
Key Responsibilities
- Conduct regular research on local logistics and warehousing & distribution industry trends in the Americas, including customer demands and competitive analysis, ensuring our product strategy aligns with market needs and company goals.
- Own the end-to-end product lifecycle management for logistics and warehousing & distribution products. Collect and prioritize product requirements, write detailed Product Requirement Documents (PRDs), and define product features and user experience requirements covering warehousing management, inventory control, order processing, transportation, and distribution.
- Collaborate with the headquarters supply chain product team to participate in product design, development, testing, and go-to-market processes. Ensure on-time delivery and high-quality releases. After launch, continuously track performance, gather user feedback, and analyze data to enhance product features and optimize performance.
- Work closely with sales, operations, procurement, and other business teams to understand operational pain points and identify opportunities to enhance the adoption and effectiveness of logistics products, ultimately driving business growth.
- Monitor industry innovations and competitor products, analyze market data to uncover potential product gaps, and propose innovative enhancements such as new automation technologies or advanced route planning algorithms.
- Stay up to date with emerging technologies in the supply chain space (e.g., automation, big data, AI) and explore ways to apply them to enhance product competitiveness.
Qualifications
- Extensive experience in logistics operations, product management, or solution design, with a proven ability to design and deliver logistics products.
- Strong communication, coordination, and problem-solving skills.
- Familiarity with international logistics, warehousing, and distribution operations in the Americas is preferred.
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.
With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.
To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.
By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.
Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
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