Product Manager - Salesforce

Posted 5 Days Ago
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Sandy Springs, GA
Mid level
Insurance • Financial Services
The Role
The Salesforce Product Manager will manage the development and performance of Salesforce data repositories, drive enhancements and features, act as a liaison between end users and technical teams, and coordinate testing and training efforts to ensure effective user adoption and business efficiency.
Summary Generated by Built In

Job Purpose:

The Salesforce Product Manager will oversee the design, development and operation of data repositories and keeps senior technical management informed by preparing reports, maintains database performance and privacy.

Job Responsibilities:

Coordinate development of salesforce test scenarios with technical resources, Develop and execute a roadmap of salesforce.com enhancements and new features that will focus on the end user experience to increase user adoption, help achieve company revenue goals and improve company and team efficiency, Function as the liaison between the end users and the salesforce technical development team, Perform post-release salesforce testing with the lead developer, Work with development lead for clear understanding and alignment of business requirements and technical approach

Additional Responsibilities & Qualifications:

  • Prioritization and scoping of business requests. Proactively search for areas of business needs and enhancement possibilities (could involve researching new technologies)
  • Facilitate discovery activities & requirements gathering, as well as development of requirements documentation
  • Work with Development lead for clear understanding and alignment of business requirements and technical approach
  • Perform initial QA Testing and Coordinate development of Test Scenarios with technical resources
  • Coordinate UAT with business leads
  • Coordination / communication of new enhancement, features, changes
  • Coordination with training for new requests, which may include creation of required materials. Develop release notes for communications
  • Available as resource for research or removal of blockers for Tier 3 support
  • Design and development of new report requests
  • Perform post-release testing with Lead Developer

Work Experience:

Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)Experience of general supervision of more junior colleagues (7 to 12 months)

Education:

● Bachelor's Degree

What We Offer

● Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.

● Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.

● Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.

● Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we’re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Top Skills

Salesforce
The Company
HQ: New York, NY
8,709 Employees
On-site Workplace
Year Founded: 1860

What We Do

Who we are

Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss.

As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs.

What we stand for

In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve.

Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future.

Disclosures:
Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors.
Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25

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