Principal Technical Product Manager (Salesforce CLM)

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving outstanding Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other groundbreaking platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others.

About the Role

We are seeking a Principal Technical Product Manager to build, define, and drive quote-to-cash technology and feature development roadmap with a key focus in contract lifecycle management. This role will be responsible for defining our technical product roadmap, crafting an automated customer experience, and researching and developing new features and capabilities. The Principal Product Manager will work hand-in-hand with business partners and Business Technology teams to drive the customer journey to provide our sales, finance, legal, and product teams a cohesive experience across Workday.

In this role, you will be encouraged to supervise industry trends and the technology landscape while using these inputs to define a product vision, strategy, and roadmap. Understand that consistent innovation is the result of each member of the team chipping in their ideas. This role collaborates closely with product design, architects, developers, scrum teams, and business partners to discover the most impactful solutions, and then work together to deliver them. While we empower our product teams to identify the best solutions to problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. 

Key Duties

• Critical thinking and experience in defining product vision, strategy, and roadmap

• Experience researching and prototyping new technical capabilities

• Understand complex business processes across multiple workforces in a hyper growth company

• Ability to anticipate problems, resolve ambiguity, and take conclusive action

• Strong communication skills to interact with team members, management, customers, and other partners at Workday

• Work collaboratively with multi-disciplinary teams across all functions of the organization to ensure successful product development and launches

• End to end implementation experience including project management, issue management, stakeholder engagement, influencing, story telling, and excellent communication

• Leadership in uncovering the real problems and unpacking sophisticated ideas

• Experience collecting, synthesizing, and prioritizing user input from multiple sources - users, leaders, market factors, partners, engineering, management.

About You

Basic Qualifications

• 12+ years of Product Management experience

• 5+ years of Salesforce experience

• 5+ years of Contract Lifecycle Management (CLM)

Other Qualifications

• Demonstrate understanding of modern product discovery and product delivery techniques and methods

• Experience working closely with other business product managers to translate customer and market needs into product deliverables and release support through the entire product life cycle

• Deep understanding of the Salesforce environment & Contract Management

• Ability to clearly articulate product requirements and prioritize improvement requests

• Ability to build timelines, taking vital actions to achieve results

• Strong social skills and capable of building positive relationships across multiple teams and time zones

• Know Agile, PI Planning, ability to write user stories

• Phenomenal organization and leadership skills

• Ability to learn quickly in a fast-paced team including highly technical areas

• Establish and track key performance metrics to measure the success of the product and make data-driven decisions to continuously improve and enhance the product.

• Act as a subject matter expert on product features, functionalities, and capabilities, providing guidance and support to internal teams and external partners

• Masters, Bachelor’s Degree or equivalent work experience

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $173,600 USD - $260,400 USD

Additional US Location(s) Base Pay Range: $164,900 USD - $288,000 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!