HoneyBook is the leading client relationship platform for independent businesses. It powers billions of client interactions through tools for attracting leads, connecting with clients, booking projects, and managing payments. With HoneyBook, any independent professional can scale themselves and their business. Since the company was founded in 2013, HoneyBook members have built over 25 million client relationships and processed $11+ billion in payments on the platform. By providing an integrated suite of tools, HoneyBook simplifies workflow for independent professionals, serving as a center of gravity that streamlines operations from initial contact to final payment.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
We’re looking for a talented and experienced Interim Product Manager to join HoneyBook for a 6-month parental leave coverage and lead the member satisfaction team during this time.
Here are a few of the things you will do:
- First and foremost, help our members feel supported and empowered by increasing their satisfaction with our product.
- Own the member satisfaction domain, focusing on enhancing user delight through innovative product experiences and aligning payments and booking capabilities with user expectations.
- Work with various stakeholders such as leadership, design, engineering, and more to define, prioritize, and execute on our product strategy.
- Manage roadmap and sprint, crafting detailed user stories and product specs for design and development teams.
- Partner with support, product education, and product marketing teams to gather insights from members and ensure knowledge is shared effectively with both internal teams and customers.
- Translate customer feedback into impactful features that holistically address user needs.
- Use hypothesis-driven product development to optimize feature performance and adoption, managing the lifecycle of a feature or opportunity (opportunity sizing, ideation, hypothesis development, designing, launching, analyzing, and iterating).
- Leverage data and customer feedback to iterate on and improve the core product.
Here is what we’re looking for in a candidate:
- 2+ years of product management experience from top-notch B2C, Product-centric companies; a mixture of startups and larger companies ideal.
- Strong empathy for users, understanding their needs, and translating those into impactful product solutions.
- Strong user-centric mindset focusing on how your product impacts the end-user.
- Knowledge in product management best practices to garner results.
- Excellent collaboration and communication skills to work effectively with cross-functional teams.
- Must have a proven track record of launching and managing successful products in cross-functional teams. You have the data insights to back up this boast.
- SaaS product experience ideal, or experience working on a complex desktop app, in addition to mobile.
The good stuff:
- Mission-driven: You'll be joining more than just another startup - our members are at the heart of everything we do.
- Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often!
- Compensation: We offer a competitive salary + meaningful equity based on merit.
- Benefits + Perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees is foremost.
Our core values:
People come first: We prioritize people as we explore opportunities and work through challenges.
Raise the bar: We push for greatness—for ourselves, each other, and our members.
Own it: Trust and ownership let us make decisions with confidence.
We love what we do: We bring passion to our work and love what we create for our members.
Keep it real: Authenticity, respect, and transparency are at our core.
The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.
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Applicant Information
When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information.
We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others.
Our Privacy Policy is here.
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What the Team is Saying
What We Do
HoneyBook is here for the self-starters. The independents. Those who’ve claimed freedom over their career, finances, and future. Those paid for a profession that’s also their passion.
We’re on a mission to empower this economy of independents to rise, building fulfilling and sustainable livelihoods by doing what they love. We champion technology as our ally in supporting our members in this pursuit.
We can’t fulfill this mission without incredible talent. Our culture is founded on core values that drive everything we do, starting with always putting people first.
Why Work With Us
Our culture is founded on core values that drive everything we do, starting with always putting people first. Our team is a mission and values-driven team fueled by passion and purpose. At HoneyBook, we believe you are the driver of your career and growth - we're here to support you along the way.
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HoneyBook Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hybrid in the SF HQ or NY hub 2-3 days per week.
