Product Manager III

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.   

Why Join Us? 

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. 

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to team

Expedia's Airline  team is looking for a Product Manager to join us as we modernize our systems and create products as travel industry goes through one of the biggest evolutions in over 20 years via, New Distribution Capabilities (NDC).  As the largest travel agency in the world, Expedia is at the forefront of this change and you will have the unique opportunity to be part of the transformation that will define the industry’s future.

In this role you will work directly with airlines and Expedia global teams to develop, prioritize, deliver products and NDC capabilities across our worldwide brands everywhere in the world.  You may also represent Expedia at industry working groups as we collaborate with international organizations and airlines to define standards, systems and products of the future.

Our team embraces a bold, results-oriented approach with technical, analytical know-how and travel industry expertise to deliver results.  We are looking for an effective relationship builder to drive support across a broad range of fields and personalities. Most importantly, we are looking for a creative problem solver with an eye for details and a keen focus on results.

In this role, you will: 

• You will establish specific airline engagement plans and strategies to accelerate airline bookings and increase Expedia Groups market share in the airline industry.

• You will build out a product roadmap that includes requirements needed across business unit product areas, developing the product feature set.

• You will execute a go-to-market plan to deliver your annual plan based on quarterly goals and you will track your progress achieving those goals on a monthly basis.

• You will build clear, concise and well-structured functional material (e.g., policies & procedures, guidelines, presentations, messages) and recommend improvements to existing material

• You will identify potential trade-offs across segments considering a variety of factors (product design, marketing, operational considerations, etc.)

• You will plan and facilitate product development and releases, and measure product feature and/or products cross functionally

• You will serve as the primary owner  for stakeholders including engineering, design, content, for questions, clarifications and direction

• You will apply feedback and data from measurements towards product improvements through test and learns and other testing methodologies to positively impact the business (i.e., cost savings, revenue, conversion, etc.)

• You will manage backlog for your product area and balance new features, bugs and tech debt

• You will make system changes leading to desired outcomes that are crafted to scale and ensure reporting (including feedback and/or data loops) is in place to gauge customer, business and system impacts

• You will define appropriate ranges for metrics and tell the story of the metric over time to understand when system is behaving normally

• You will also proactively identify issues and take action to remediate especially where we have dependencies from other organizations to complete the task.

• You will develop advanced frameworks to test hypotheses and understand the impact of more complex decisions in various scenarios, drawing upon thoughts and insights from different sources

Experience/Qualifications:

• Bachelor's degree; or Equivalent related professional experience

• Holds an understanding of the fundamentals of these core Product Management skills e.g., Agile Practices, communication, data science principles, listening, scientific method, reverse engineering, business acumen, influence and risk taking

• 4+ years experience in owning product areas and related product development lifecycle

• 5 years of experience working with airline or travel agency connectivity products and services 

• New Distribution Connectivity (NDC) implementation experience  with either airline, aggregator or travel agency is highly desired

• Proven ability to work cross-functionally and positively influence a large, complex organization

• Clear record of defining and executing key analyses that generate measurable insights with minimal direction

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.