Product Manager (E-Commerce)

About Palmstreet:

Palmstreet is the #1 live shopping platform for rare plants, handmade crafts, & unique goods. Founded in 2020 by Instagram and Apple veterans, Palmstreet began as a plant identification app and quickly evolved into a trailblazer in live shopping, beginning with plant sellers. Fueled by a passionate, plant-loving community, we rapidly expanded into new categories to better serve our fast-growing audience.

Our vision is to become the “World’s Online Main Street,” bringing the charm of in-person shopping to engaging, social online experiences. Backed by top Silicon Valley VCs and powered by a nimble, empathetic team, we’ve grown our GMV by 500x in the last 18 months.

As we continue shaping the future of social commerce, we’re looking for talented individuals who are excited to grow with us and join our mission.

The Opportunity:

Palmstreet is looking for a Product Manager to join the team. As a Product Manager, you will be pivotal in evolving Palmstreet into the ultimate online shopping avenue, known as the “online main street” of the world. Your mission will be to enhance the supply side of our platform, focusing on making Palmstreet a vibrant marketplace that hosts many unique products and exceptional services.

Responsibilities:

Operational Simplification for Sellers:

• Facilitate handling hundreds of products in each live stream, ensuring easy listing and selling processes.

• Streamline seller operations to efficiently manage numerous customer interactions weekly.

• Simplify shipping and accounting processes for sellers, enhancing their operational efficiency.

Trust Enhancement for Buyers:

• Optimizing interactive checkout and payment flows

• Managing payment gateways and secure transactions

• Create superior shipping and delivery experiences to ensure customer satisfaction.

Qualifications:

3-5 years of experience as a Product Manager in e-commerce, preferably within the US or Canada.

Deep understanding of e-commerce logistics challenges.

Bilingual proficiency in English and Mandarin is a plus.

Your Location:

Remote - Anywhere in the US, or Canada

Travel: Twice a year for team building events; 3-5 days for each event

Compensation:

Pay Range:

• $105,000 - $130,000 CAD

• Stock options negotiable

The pay range for this role is determined by job-related factors such as skills, experience, qualifications, work location, and current market data. Compensation ranges may be modified in the future to adjust for updated market data.

In addition to base salary, the compensation for this role includes:

• Health insurance through Manulife: Silver plan covered for employees

• Retirement Savings Plan through Wealthsimple with 4% employer contribution

• Life, AD&D, short-term, and long-term disability insurance

• 15 accrued PTO days per year, plus statutory local paid holidays and paid sick days

Why Join Us?

• Shape the future of live shopping: Be part of a dynamic team revolutionizing the online shopping experience, combining creativity and technology to create immersive, interactive platforms for sellers and buyers alike.

• Collaborate with industry pioneers: Work alongside a nimble, innovative team, backed by some of the most prestigious VCs in Silicon Valley, with opportunities to influence the product direction.

• Solving complex challenges: You'll take on complex problems that others haven't yet been able to solve, driving innovation and pushing boundaries in your work.

• Thrive in a flat, startup environment: Take full ownership of your projects while working alongside a supportive team that values collaboration and mutual respect.

Our Commitment to Diversity and Inclusion

Palmstreet is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from everyone—especially those whose identities are traditionally underrepresented in tech. We do not discriminate on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law.

For roles in Canada, we also comply with the Employment Equity Act.

Application Process:

We’re excited to review your application! If your experience aligns with what we’re looking for, our hiring team will reach out to schedule an initial screening call and walk you through the next steps of our interview process.

While we try our best to respond to everyone, the high volume of applications may mean we’re unable to provide individual updates if we decide not to move forward.

To stay connected and explore future opportunities, follow us on LinkedIn or visit us at https://palmstreet.app/careers.