Senior Product Manager, Sales Products

Posted 3 Days Ago
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Toronto, ON
Hybrid
Mid level
Cloud • Mobile • Software
BuildOps is the only all-in-one operational platform built specifically for the modern commercial contractor.
The Role
Lead product vision and roadmap for key software solutions, engage customers for insights, and manage KPIs for adoption and satisfaction.
Summary Generated by Built In

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers build their sales pipeline to grow their business to managing their service department,  we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.

As a Senior Product Manager, you will have the opportunity to build industry leading sales solutions for the commercial subcontracting industry. You will learn about our customers -  their people, organization structures, processes, and what they need from their operations platform. You will work closely with other Product Managers to understand common needs and patterns to create innovative solutions and workflows  that solve for multiple use cases across personas.  You will be expected to meet KPIs metrics that are customer driven. 

What you will do:

Drive the product vision and roadmap for our Pipeline+, Quotes, and Estimations products, working closely with a team of engineers, designers, QA, and data engineers for execution 

  • Engage with customers of various types and sizes to understand their needs and validate solutions
  • Help our customers find prospects that fit their ICP, perform estimations,and enable users to create and deliver accurate quotes for service jobs, service agreements, and projects.
  • Challenge traditional approaches and conceptualize cutting edge solutions with AI and ML 
  • Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives
  • Communicate priorities and feature  releases company wide for visibility. Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts
  • Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers

What we look for:

  • Mission driven individuals, who are motivated by complex challenges
  • At least 4-6 years of experience in product management in a SAAS or similar startup environment
  • Experience with Sales and CRM-type of products. 
  • Experience in a technical environment, basic SQL skills, and proficiency with analytics tools
  • MBA with experience in B2B Software products, or Bachelor's degree in Computer Science, Engineering, or related technical field
  • Strong understanding of agile development methodologies and experience working in an agile environment
  • Excellent communication skills and ability to collaborate effectively with cross-functional teams
  • Strong analytical skills and ability to use data to inform product decisions

Bonus:

  • You have experience in and around the speciality contractor or construction world
  • You have experience with Estimation and Quoting products
  • Knowledge of Accounting concepts and systems 
  • Familiarity with Salesforce, JIRA, Slack, Confluence

What we offer

  • Competitive Salary + bonus & equity/stock.
  • A comprehensive benefits package
  • Unlimited paid time off
  • Work from home stipend
  • If located in LA - Flexible and hybrid work schedules with lunch provided for in-office days
  • Company events like BBQs and team-building activities, both in-person and virtual
  • Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
  • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

Who we are

BuildOps is a fast-paced, high-growth start-up, committed to transforming a $30-billion industry through our all-in-one platform. Leveraging the latest technology, we’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business.

Our co-founders have over a decade of experience in both construction and SaaS technology, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful startup exits, including a $1.2 billion acquisition.

BuildOps has raised multiple rounds of funding from some of the largest and most reputable Venture Capital firms, including Founders Fund, Fika Ventures, Siemens Next47, and Greenspring Associates.

Forbes Magazine

“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”

TechCrunch

“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”

Crunchbase

In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”

Wall Street Journal [Paywall]

BuildOps, the Santa Monica, California, startup that provides software for real estate subcontractors was seeded with $5.8 million in funding from investors including Fika Ventures, MetaProp VC, Global Founders Capital, CrossCut Ventures, TenOneTen, IGSB, 1984 Ventures, Liquid 2 Ventures and Ground Up Ventures.

Top Skills

Analytics Tools
Confluence
JIRA
Salesforce
Slack
SQL
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The Company
HQ: Santa Monica, California
300 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

BuildOps is the only all-in-one management software built specifically for the modern commercial contractor, combining service and project management and everything in between. Focused on serving the commercial Mechanical, Electrical, Plumbing (MEP) market, the BuildOps platform enables contractors to prove out current market trends, optimize their business for higher profits, and stay ahead of the competition.

Why Work With Us

The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread, but tight-knit, team of go-getters. We are passionate but humble. Unique, but fiercely collaborative. And at the end of the day, we truly love what we do.

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BuildOps Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQSanta Monica, California
Raleigh, NC
Toronto, Ontario
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