Product Manager, Client-Facing

Join Archive in our mission to reduce waste by extending the lifecycle of goods. We’ve started with fashion and are expanding from there. Over 50 brands - including The North Face,Diane von Furstenberg, and New Balance - work with Archive to keep their products out of landfills and in the hands of customers. As we expand, we need a hands-on, tactical Product Manager who can collaborate with cross-functional teams and deliver high-impact results for our Enterprise customers.

The Role. You will…

• Define and execute roadmap for enterprise e-commerce customers using data analysis, user research, and collaboration with brands to grow their resale programs.
• Scope and lead feature development and roll-outs through excellent cross-functional collaboration, testing, communication, and post-launch monitoring.
• Analyze e-commerce and customer engagement data to identify product improvements and deliver actionable insights for brand-specific enhancements.
• Lead brand meetings to understand client needs, synthesize feedback, and propose product features that align with the shared goals across Archive and our Brand partner.
• Train client and brand-facing teams on product capabilities, tools, and customization options, empowering them to effectively address brand needs and navigate system limitations.
• Make hard trade-offs to prioritize features by staying actively engaged with resourcing, engineering planning, roadmapping, and the brand portfolio to prioritize the most critical features for our business.
• Build strong product chops and startup acumen by working closely with Archive's Product/Engineering Leadership, CTO, and CEO (BCG, Palantir, Google, Peloton, several startups) to understand our business and make strategic trade-offs and prioritization decisions.

Your Experience. You have…

• 3-5 years of client-facing product management, product operations, or a related role
• Proven ability to make trade-offs against business needs, specific client requests, strategic investment, and engineering resources to maximize growth
• A strong track record of breaking down complex requests into actionable tasks with system-level thinking
• Experience delivering excellent project outcomes, with strong attention to detail, and iterating on features time
• Demonstrated an ability to uniquely gather, track, and generate insights from user needs and market trends
• A familiarity with technical concepts and systems
• A thirst for learning about the emerging resale market

Nice to Haves

• Experience in e-commerce software, iteration, and growth
• Experience with Hex, Linear, Foundry, and/or Figma are a plus.
• Familiarity with data analysis tools to support Account Management teams in their discussions with brands.
• Experience in product operations or project management roles, especially in tech product environments.

This is a unique opportunity to join a fast-growing startup at the intersection of sustainability, technology, and the biggest brands driving resale. If you're a problem-solver, execution-oriented, and have a passion for supporting brand partners through tailored product solutions, we'd love to hear from you.

We encourage all to apply: Research shows that individuals often hesitate to apply for a role unless they meet every qualification. If you’re excited about this role but your experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this role or others within our organization. We value diverse perspectives and backgrounds and are committed to building an inclusive environment.

Please note, we are unable to accept applications from candidates outside of the continental US at this time.