Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Roles
Cedar is seeking two separate Product Managers to drive key initiatives across distinct but complementary areas:
- Patient Communications: Focuses on how Cedar engages with patients through personalized communications (email, text, paper) and online billing workflows. Key initiatives include optimizing the patient journey, reducing provider costs, and scaling communication capabilities.
- Payment Workflows: Owns and improves Cedar’s core payment technology, including infrastructure, integrations, and user-facing workflows like checkout. This team sits at the heart of Cedar’s product suite, ensuring seamless and scalable payment experiences.
Both roles are high-impact, high-visibility opportunities for rapid career growth. The ideal candidate for each has experience shipping enterprise B2B2C products in a fast-paced environment, optimizing funnel experiences through evidence-based thinking and experimentation, collaborating cross-functionally (Engineering, Data, Design, and Commercial), and engaging with executive stakeholders.
During the interview process, we will explore both roles with you to determine the best fit based on your skills and interests.
Key Responsibilities
- Strategy & Vision: Identify opportunities to enhance Cedar’s products and drive business impact in collaboration with leadership and industry stakeholders.
- Product Execution: Lead projects from concept to launch in a fast-paced environment, ensuring seamless execution and high-quality outcomes.
- Cross-Functional Collaboration: Partner with Engineering, Data, Design, and Commercial teams to execute the roadmap and launch high-quality products.
- Data-Driven Decision Making: Define measurement strategies, run A/B tests, and extract insights with Data teams to optimize performance.
- Scaling: Expand platform capabilities to support a growing client base and product suite that currently powers millions of daily communications and processes $3B+ in transactions.
- Go-To-Market: Shape product positioning, sales strategy, and delivery in partnership with commercial, client, delivery, platform, and vendor teams.
- Stakeholder Engagement: Present product vision, updates, and recommendations to executive leadership and clients with clarity and influence.
- Thought Leadership: Develop and share insights on product and market trends, influencing both internal strategy and external industry conversations.
Who You Are
- 4+ years of experience in product management, ideally in high-growth B2B or B2B2C environments
- Track record of successfully delivering technically-complex software products
- Strong hypothesis-driven and evidence-based thinking to inform decision-making and outcome validation
- Deep empathy for users + customers—balancing their needs with company goals to drive impactful products
- Experience partnering with Engineering, Data, Design, Commercial to ship customer-facing applications
- Ability to effectively communicate with and present to clients and senior leadership
- A knack for “figuring-it-out” no matter how tough or ambiguous the problem is
Bonus Qualifications
- Prior experience in the payments technology industry (especially for “Payments Workflows” role)
- Prior experience working with databases and SQL
Compensation Range and Benefits
- Salary Range: $144,500 - $170,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to experience, and education
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 30 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Top Skills
What the Team is Saying
What We Do
With an innovative platform that connects providers and payers, Cedar empowers healthcare consumers with a personalized journey from appointment confirmation to payment—all powered by data science and interactive design. We're solving the biggest problems in healthcare, and we'd love your help. Explore our page to learn why we're a great place to work.
Why Work With Us
At Cedar, you’ll work with a smart, talented team, devoted to solving a problem that impacts millions of consumers annually. We offer competitive pay, great healthcare, stock options, unlimited PTO, daily lunch and snacks, wellness offerings, and more—plus the exciting opportunity to join a high-growth company.
Gallery
.JPG)
Cedar Teams
Cedar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them and their work at Cedar.
