Job Description: Product Manager - Analytics
Location: Pune
Company Overview:
- Founded over 15 years ago, we are a trusted messaging leader for businesses worldwide.
- We serve customers across industries, including contact centers, financial services, higher education, retail, staffing, and wellness.
- Our commitment: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.”
- Learn more: www.sms-magic.com
- Watch our company overview: YouTube
Job Title: Product Manager - Analytics (SaaS)
Job Summary: We are looking for an experienced Product Manager to lead the development of advanced analytics features in our SaaS product. This role involves collaborating with cross-functional teams to design, implement, and enhance analytics capabilities, with a focus on generative AI and cutting-edge analytics techniques.
Key Responsibilities:
- Define product vision and strategy for analytics features, aligned with company goals.
- Conduct market research on analytics and AI trends to identify innovation opportunities.
- Create PRDs with required Mockups, User stories & Non functional requirements.
- Collaborate with engineering, data science, and UX teams to build analytics features.
- Gather user feedback to enhance product design and user experience.
- Use data-driven decision-making to prioritize feature development.
- Manage stakeholders, providing updates and gathering requirements.
- Develop product documentation and training materials.
- Lead agile development processes, including sprint planning and retrospectives.
Qualifications:
- Bachelor’s or Masters degree in Computer Science, Engineering, Data Science, or related field (MBA is a plus).
- 5-8 years of experience in product management, with a focus on analytics or data-driven products (SaaS preferred).
- Strong knowledge of analytics tools, data visualization, and AI technologies (including generative AI).
- Proficient in data analysis, with experience using tools like Tableau, Power BI, and SQL.
- Excellent communication skills and ability to manage multiple projects in a fast-paced environment.
What working at Conversive Offers?
Conversive is a leading conversational engagement platform that empowers businesses to build seamless, multichannel communication experiences. With deep CRM integrations (Salesforce, Zoho, and others), Conversive enables businesses to engage customers effectively through SMS, WhatsApp, and other messaging channels.
Our platform is widely used across industries such as healthcare, finance, real estate, education, and retail, helping organizations streamline sales, customer support, and marketing interactions. We focus on automation, AI-driven messaging, and compliance to ensure secure and efficient customer engagement.
Why Join Us?
At Conversive, we believe in fostering a collaborative, innovative, and growth-oriented work environment. Here’s what you can expect when you join our team:
- Career Growth & Learning – Opportunities for skill development, leadership training, and mentorship.
- Cutting-Edge Technology – Work with AI-driven messaging, automation, and top CRM integrations.
- Competitive Benefits – Market-aligned compensation, health benefits, and performance-based rewards.
- Impactful Work – Be part of a fast-growing company that is transforming business communication globally.
Join us to be part of a forward-thinking team dedicated to redefining customer engagement!
Top Skills
What We Do
SMS-Magic is a proven, global messaging platform for popular CRM platforms, supporting small, mid-market and enterprise clients across 190 countries. SMS-Magic enables CRM users to engage buyers and win and retain more new customer revenue, while creating strong customer relationships that drive sustainable competitive advantage. SMS-Magic helps Marketers drive 6x more responses through automated campaigns, assists Sales and Account teams to increase engagement and win more deals, faster. Customer Support teams are able to handle 10x more cases with faster-than-ever resolution times. All through the power of seamlessly integrated and customizable conversational messaging. SMS-Magic is a popular messaging application found on the Salesforce AppExchange and Zoho Marketplace. Want to see it in action? Text keyword Demo: USA: 36343 AUS: +61 4095 64682 UK & ROW: +44 7860 017509