As a Customer Support Engineer, you will assist clients with technical issues, responding to inquiries, and ensuring smooth product adoption with platforms like Salesforce and Zoho. You'll manage customer cases, provide technical troubleshooting, and maintain client relationships, all while documenting interactions and contributing to knowledge bases.

The Graphic Designer, Illustrator, and Visualizer is responsible for creating visual designs and illustrations that reflect the brand's story, producing high-quality video content, collaborating with teams on marketing initiatives, and managing multiple design projects to ensure quality delivery.

As an Engineering Lead at SMS Magic, you will manage a team responsible for the development and maintenance of the Conversational Messaging Product. You will ensure high-quality software delivery while solving technical challenges and promoting innovative practices within the team.

The Senior UI/UX Designer will translate business requirements into user-friendly designs by conducting user research, creating user flows, wireframes, and prototypes, and collaborating with stakeholders. The role requires an understanding of user-centered design, design thinking, and the ability to iterate on designs to enhance user experience.

As an Engineering Manager at SMS Magic, you will lead a team focused on developing and maintaining a conversational messaging product, ensuring timely delivery of software solutions while solving complex technical challenges. Your responsibilities include mentoring engineers, conducting code reviews, and collaborating with teams on product development and deployment.

The Senior Executive Assistant to the CTO provides high-level administrative support, manages the CTO's calendar and travel arrangements, organizes meetings, and ensures strategic planning alignment. This role involves communication with internal and external stakeholders, creating content, and optimizing operational efficiencies.

As a Customer Success Manager, you will champion customer satisfaction, manage account growth, analyze client data for strategies, and collaborate with cross-functional teams to enhance the customer experience while ensuring revenue goals are met. You will also provide input for product improvement and manage issues proactively.

The Technical Product Manager at SMS Magic will develop and manage the product roadmap aligned with Salesforce advancements, collaborate with cross-functional teams, lead agile processes, and write technical specifications. The role requires deep expertise in Salesforce and strong project management skills.

The Chief of Staff will work closely with the Executive team to develop company strategy, manage board meetings, provide insights for strategic initiatives, oversee organization-wide projects, manage financial processes and communications, and create operational systems to improve efficiency.

The Partner Account Manager at SMS-Magic will manage and expand global software partner relationships to drive revenue growth, collaborate on joint strategies, provide training, and oversee deal execution, ensuring alignment and optimizing partnership strategies through strong relationship management.

As the Head of Product Engineering, you will build and lead cross-functional teams, oversee product launches, manage budgets effectively, and implement an agile working model. Your role is to ensure high-quality product delivery and develop leadership within the organization.

As Head of Product Marketing at Conversive, you will lead a cross-functional team to create and implement strategic messaging and positioning. Overseeing product launches and budget management, you will also focus on optimizing processes for operational excellence within a dynamic environment.

The Senior Account Manager will manage key accounts, driving upsell and cross-sell opportunities while collaborating with the Customer Success team to enhance customer experience and satisfaction. Responsibilities include market analysis, customer engagement, and insightful feedback to product and marketing teams.

The Contract Manager will interface with stakeholders and manage legal matters, focusing on contract assessments, negotiations, and compliance, while providing legal advice to various teams within the organization.

The Talent Acquisition Executive will manage the full-cycle recruitment process for IT and Non-IT roles. Responsibilities include sourcing, screening, interviewing candidates, maintaining the Applicant Tracking System (ATS), and enhancing employer branding. The ideal candidate will have strong interpersonal skills and ensure a positive candidate experience while working on diversity hiring initiatives.

The Product Manager for Analytics will lead the development of advanced analytics features within a SaaS product. Responsibilities include defining product vision, conducting market research, collaborating with cross-functional teams, managing stakeholders, and enhancing user experience through data-driven decision-making.

The Revenue Operations Executive manages dunning processes, communicates with customers regarding overdue payments, ensures compliance with company policies, prepares reports, reconciles accounts, and provides customer service. This role requires strong communication, negotiation, and conflict resolution skills, along with attention to detail and time management.

Develop new user-facing features using React.js, build reusable components, translate designs into high-quality code, optimize components for performance, integrate backend APIs with user interfaces.

As an L2 Technical Support Engineer, you will provide advanced technical assistance, troubleshoot complex issues, and collaborate with development teams to enhance customer satisfaction. You will manage support cases, document resolutions, and optimize customer-facing systems, primarily working with AWS and various programming technologies.

The Salesforce Administrator & Developer will be responsible for managing and enhancing Salesforce functionalities, integrating with other platforms, and developing custom solutions. This role requires strategic collaboration with stakeholders, administrative tasks, and mentoring junior team members to ensure effective use of Salesforce.