Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Please note: Your application must include a link to your website/online portfolio.
We’re growing! Yext is looking for a Product Designer to join our Social Product and UX team. Ideal candidates will have experience designing for social media management, reputation, and relationship solutions. In this role, you’ll be at the forefront of designing tools that enhance social media engagement and reputation management for brands, focusing on building scalable solutions that empower brands to manage their social presence and foster meaningful customer relationships.
What You’ll Do
- Contribute to the product design and UX solutions across the entire product lifecycle for Yext Social, focusing on social media engagement, reputation management, and content creation automation.
- Collaborate with Product and Engineering to prioritize experiences and tasks that balance customer value with user needs.
- Define and create rationale for key design solutions within Yext Social, focusing on content creation, social engagement, recommendations, and cross-platform publishing.
- Create scalable, user-centered designs that allow brands to manage and improve their social reputation, leveraging data insights to inform content strategies.
- Participate vet and prioritize solutions in an iterative and collaborative process.
- Work with Product and UX Research to understand user needs that inform your design decisions.
- Coordinate with engineering teams to provide them with detailed designs specifications and functional requirements that help with their implementation.
- Seek and integrate constructive feedback from team members to rapidly explore multiple solutions that lead to better outcomes.
- Present product design ideas to cross-functional teams and team leadership
- Collaborate with other design team members to support the overall product visions, UX processes, and the evolution of our design system.
- Stay updated on the latest SaaS industry trends and market conditions, particularly related to AI, automation, and social media analytics, and integrate these technologies into design solutions when appropriate.
What You Have
- You have about 3+ years of professional experience designing experiences for Enterprise SaaS product suites, ideally with exposure to Social products or reputation management tools.
- Experience in shipping product features and understanding the challenges of building scalable, user-centered solutions in distributed environments..
- Proficiency in exploring concepts, adjusting flows, or refining designs that achieve strategic objectives.
- Ability to translate research findings into tangible design outcomes.
- Effective communication skills and experience working in sprints, spike projects, and workshops to drive effective outcomes.
- Openness to collaboration and receiving feedback from other product designers, PMs, engineers, and stakeholders.
- Experience working with design systems.
- An eye for quality and the ability to deliver high-caliber work that balances user needs and business goals.
- Ability to collect and interpret qualitative feedback.
- Strong foundation of core design and interaction principles, capable of creating early wireframes that clearly communicate key concepts.
- Inclusive design philosophy, recognizing the importance of accessibility in product design.
- You’re able to accurately articulate your design specifications for product development.
- Passion for design and continuous drive to experiment, improve, and innovate.
- BA/BS degree in Design (e.g., interaction, graphic, UX, product, industrial, HCI), or a related field or equivalent practical experience
- Experience working with design systems and creating solutions that are consistent with the defined design language.
- You’re comfortable working, collaborating, and testing in Figma
- You have a compelling online portfolio showcasing your design projects and ability to deliver people-centric solutions.
Bonus Points
- Experience with workflow and automation features for social media management and content creation.
- Experience designing responsive user interfaces.
- Involvement in planning and executing upfront field research, including research needs assessment, screener question development, and user testing script creation.
- Knowledge of designing for Accessibility and meeting WCAG standards.
- Experience in the Marketing Technology space
- Familiarity with usability assessment based on heuristics and universal design principles.
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Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Annual Base Pay Range
$116,100—$224,500 USD
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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What We Do
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Why Work With Us
We have found that the best way to achieve our mission is to provide our employees with creative autonomy, consistent communication, and an open floor environment where they can thrive.
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Yext Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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