As a Business Development Representative at Yext, you will drive customer engagement through inbound and outbound prospecting, conduct early opportunity qualifications, and collaborate with cross-functional teams. Your role requires self-motivation, excellent communication, and the ability to meet assigned goals for opportunity creation and conversion.

The Customer Education Services Training & Education Manager at Yext will create and lead training sessions, develop engaging training resources, and conduct needs assessments to enhance customer education. This role requires exceptional presentation skills and a knack for simplifying complex concepts.

The Internal Training Manager will develop and implement training programs for internal Services teams, ensuring they are equipped with the necessary knowledge on the platform. This role includes conducting needs analysis, partnering with cross-functional teams, and delivering engaging technical training experiences to new hires and existing employees.

As a Senior Field Marketing Manager, you will strategize, execute, and optimize marketing programs for North America, focusing on building relationships with sales, managing events, and analyzing performance to drive revenue growth. The role requires strong communication skills, project management abilities, and collaboration across various teams to ensure marketing effectiveness.

As a Services Administrator, you will manage a portfolio of enterprise customers, ensuring their success with the Yext platform. Responsibilities include proactive platform optimizations, handling customer requests, analyzing data in Excel, and maintaining quality assurance over content. You will also communicate results to customers and collaborate with internal teams to enhance their overall digital experience.

As a Technical Support Specialist at Yext, you'll assist enterprise clients with technical support, troubleshoot issues, and ensure customer satisfaction. Your role involves managing post-sale technical relationships, optimizing ticket management, and collaborating with various teams to enhance client experiences. You will also mentor junior team members and strive to exceed quality and productivity targets.

As a Senior Software Engineer at Hearsay, you will enhance functionality, develop APIs and databases, and architect scalable solutions while collaborating remotely. You'll also optimize code quality, participate in on-call rotations, and implement reliable software solutions.

As a Senior Software Engineer at Hearsay, you will design, develop, test, and deploy high-scale services, leading projects and mentoring junior engineers. You are expected to participate in architectural decisions and improve processes while working in a collaborative environment.

The Senior Customer Success Manager will oversee client implementations and relationship management, ensuring client satisfaction and platform adoption. This role involves consulting on best practices, conducting reviews, and collaborating with cross-functional teams to enhance client engagement and platform usage.

The Senior Application Security Engineer at Yext will be responsible for managing vulnerability programs, conducting secure code reviews, implementing security best practices, and mentoring junior engineers. This role involves collaborating with development teams to enhance security throughout the software development lifecycle and staying updated on security threats and mitigation techniques.

The Business Development Representative will engage in outbound sales activities to discover and qualify new business opportunities, collaborate with Account Executives, and work with marketing to leverage demand generation efforts. Key responsibilities include researching accounts, maintaining tracking records, managing objections, and achieving sales quotas to drive revenue growth.

As a Technical Support Specialist at Yext, you will provide post-implementation technical support to clients through email, phone, and chat. Responsibilities include troubleshooting issues, managing tickets, and creating solutions to improve efficiency. You will also mentor junior team members and work cross-functionally to ensure excellent customer service and satisfaction.

The Senior Commission Analyst will manage and audit the company's commission and bonus processes, working closely with various departments to ensure timely and accurate calculations. Responsibilities include optimizing business processes, validating commission calculations, ensuring compliance with policies, and providing insights on sales performance.

As a Senior GTM Strategy Manager at Yext, you will guide operations in the EMEA region, improve forecasting processes, develop customer profiles, and manage annual planning processes. Your role will involve collaborating across teams, leading strategic initiatives, and utilizing data analysis to inform decision-making.

As a Product Specialist at Hearsay Systems, you will act as the first point of contact for technical support related to Hearsay products. Your role involves managing customer inquiries, resolving issues, collaborating with internal teams, and maintaining high customer satisfaction. You will leverage your technical expertise in B2B and SaaS environments to assist enterprise clients effectively.

As a Services Admin, you will manage a book of enterprise customers, ensuring successful execution of platform tasks, optimizing customer usage of Yext products, and collaborating closely with cross-functional teams to exceed customer expectations.

As a Manager of Services, you'll lead a team focused on delivering Yext's Elite Customer Success package. Responsibilities include team management, performance monitoring, providing proactive recommendations, and contributing to process improvements while ensuring excellent customer experiences. You'll also play a key role in building the team and operationalizing the Elite package.

As a Senior Customer Success Manager at Yext, you will manage client relationships, drive the adoption of the Yext platform, and provide expert guidance on technical integrations. Responsibilities include consulting with clients, conducting strategic reviews, and collaborating with internal teams to ensure client success and satisfaction.

The Senior ETL Developer will lead the ETL development lifecycle, develop and maintain scalable data pipelines, and improve operational efficiencies while ensuring adherence to best practices. They will collaborate with a global team and provide technical support for BI projects and integrations utilizing AWS and Matillion.

In this role, you will support existing customers in utilizing our software tools to enhance their engagement and success. You will manage relationships with contacts, provide education and training on product features, and act as a bridge between customers and engineers for product-related issues. You're expected to be proactive, communicative, and resourceful while fostering positive customer interactions.