Search the 34 jobs at Yext

As an Associate Product Delivery Operations Analyst at Yext, you will assist in product delivery processes, manage data analysis using Excel and Google Sheets, resolve client listing issues, and contribute to process documentation and feedback while working in a collaborative team environment.

The IT Developer (Zuora) role at Yext involves providing system administration and support for Zuora Billing, troubleshooting business applications, customizing configurations, and ensuring compliance with business needs. The role requires collaboration with stakeholders to optimize billing processes and maintain system functionality.

As a Technical Support Specialist at Yext, you will assist enterprise clients with post-sale technical support, troubleshoot issues, provide platform configuration, and drive customer feedback for improvements. The role requires excellent communication and problem-solving skills to enhance customer experience and service efficiency.

The Billing Analyst at Yext will manage daily invoice processing, handle billing inquiries, and maintain billing systems. Responsibilities include reconciliation of billing and admin systems, analyzing errors, liaising with teams for process improvements, and managing all billing operations related to new and existing products.

The Associate UI Designer at Yext will collaborate with designers and project managers to create high-quality digital designs, contribute to the design system, build interactive prototypes, and present design choices. They will also need to stay updated on industry trends while supporting the software engineering team with implementation.

As a Product Specialist at Hearsay Systems, you will provide exceptional technical support to enterprise customers, addressing queries via phone and Zendesk. You will collaborate with Customer Success and Engineering teams, manage customer satisfaction, and maintain deep knowledge of the Hearsay platform to ensure seamless customer experiences.

As an Operations Analyst at Yext, you will assist with client initiatives, focusing on customer onboarding, data management, and platform configuration. You will analyze and manage customer data, ensuring quality assurance and timely service delivery throughout client engagements. This role requires proficiency in data analysis and Excel.

As a Specialist in Concierge Services at Yext, you'll provide consultative and technical support to clients, guiding them on digital presence best practices through various means including phone, email, and webinars. You will troubleshoot inquiries, create helpful support materials, and work collaboratively to enhance the client experience while meeting quality and productivity targets.

In this role, you will provide personalized and consultative support for enterprise clients, troubleshooting inquiries and crafting resources to enhance user experience. You will work cross-functionally to improve operations and be recognized as a subject matter expert in client and industry knowledge.

As a Software Engineer at Yext, you will participate in the full life-cycle of software development. Your responsibilities include designing, implementing, and deploying scalable systems, building storage systems, and collaborating with diverse teams to enhance product features and functions, while ensuring code quality through testing and documentation.

As a Software Engineer at Yext, you will participate in the full life-cycle of software development, design and deploy scalable systems, build storage frameworks, contribute to feature ideas, and collaborate across teams, all while writing clean and well-documented code.

In the Specialist, Concierge Services role, you will provide personalized technical support and consultative services to clients using the Yext platform for their digital presence. Your responsibilities include troubleshooting inquiries, conducting training sessions, managing inbound support queues, crafting support materials, and working cross-functionally to enhance user experience while meeting quarterly targets.

The Director of Product Management at Yext will oversee the strategy and roadmap for Yext Pages, Search, and Chat. Responsibilities include leading product teams, conducting market research, collaborating across departments, driving product innovation, and mentoring product managers to ensure successful launches and customer adoption.

The Director of Product Management will lead the Knowledge Graph, Analytics, and AI product portfolio, defining product strategy and vision, overseeing product management teams, and driving product innovation through collaboration with various teams to ensure successful product launches.

The Procurement Manager at Yext will lead negotiations with software vendors, manage contracts, optimize procurement processes, and collaborate with various departments to align purchasing needs with company objectives. They will also oversee global spend data and drive continuous improvement in supplier performance.

As an Associate Platform Consultant, you will configure the Yext environment according to client requirements, manage client data requests, create business requirement documents, and ensure a high level of service while analyzing and importing customer data. You will act as a subject matter expert and contribute to process improvements, while also providing SEO and data integration guidance to maximize customer investment.

The VP of Product Marketing at Yext will lead product marketing strategies to increase pipeline and drive product revenue growth. Responsibilities include market and competitive intelligence, development of effective positioning, leading a team for content creation, and collaborating with product management and marketing teams. It requires strong leadership abilities, domain expertise, and strategic planning skills.

As a Product Designer at Yext, you'll collaborate with designers, product managers, and software engineers to enhance and integrate product capabilities on platforms like Salesforce. Your role involves conducting user research, designing workflows, and ensuring a cohesive user experience. You'll utilize various design tools and methodologies while promoting best practices and contributing to the internal design system.

As a Senior Software Engineer at Hearsay, you will design, develop, test, and deploy scalable services for multi-location brands. Your role includes leading projects, code reviews, and making architectural decisions while working with technologies like Python and Kotlin. You will also improve processes and technology within the team.

As a DevOps Engineer at Hearsay, you will collaborate with engineering teams to design and implement architectural standards, evaluate tooling for process optimization, build automated processes, and support infrastructure and tooling. Your role involves participating in planning, architectural meetings, and a standard on-call rotation while ensuring high-quality deployment workflows.