Product Designer II: Partnerships, Claims Engine and Billing Platform

Posted 19 Days Ago
Hiring Remotely in United States
Remote
Hybrid
Entry level
Healthtech • Social Impact • Software
We’re transforming mental healthcare accessibility by helping therapists launch tech-driven, in-network practices.
The Role
The Product Designer II will support Partnerships and Billing Internal Tools teams, creating interactive demos and marketing collateral, and designing product solutions. This role focuses on enhancing user experience for partners and providing tools for internal teams to effectively manage insurance claims.
Summary Generated by Built In

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing:

We are looking for a Product Designer to support our Partnerships, Claims Engine and Billing Platform teams. You’ll design product solutions for high-value partners and create interactive demos, presentations and marketing collateral to fuel new partnership growth. You’ll also define and design best-in-class tooling for our Billing teams to efficiently review and submit insurance claims.

 

Day to Day:

Support strategic initiatives to secure net-new partners and ensure a cohesive user experience once partnership deals are secured

  • Build demo prototypes to showcase Grow’s functionality to potential partners
  • Create slide decks to communicate our value
  • Define user flows for B2B partners
  • Design sales collateral, internal resources and email campaigns

Complete design requests for high-value partners with the Partnership tech team

  • Improve the way our care coordination partners book care for their members
  • Help clients find care through their existing healthcare channels

Product design & Research for the Billing/Claims Engine teams

  • Design internal tools used by Grow Claims Specialist to quickly and efficiently process insurance claims
  • Conduct usability testing and discovery research with internal teammates to identify pain points with existing tools and processes
  • Document and visualize complex Billing systems for cross-team comprehension

Collaborate with the Group Design Lead to conduct UXR on longer-term product initiatives

 

Contribute to the cohesion and quality of the design team at Grow Therapy

 

You’ll Be a Good Fit If:

  • You get excited by making things more efficient and creating scalable solutions for internal teams
  • You enjoy the partnerships process: supporting teams in their quest to secure large and valuable partners
  • You are an excellent prototyper and visual designer who enjoys creating interactive demos, compelling slide decks and visual presentations
  • You are passionate about creating tools that make other’s jobs easier
  • You are able to distill complex processes into simple and elegant design solutions and infographics
  • Optional: You have experience working in healthcare tech, billing, or startups

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

 

 

The salary range for this role is $121,378 - $149,850.


We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Flexible Time Off 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey here.

By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process.
We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact [email protected] you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please contact [email protected]. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.

 

What the Team is Saying

Sami
Sasha
Caroline
Lydia
Chris
The Company
HQ: New York, NY
440 Employees
Hybrid Workplace
Year Founded: 2020

What We Do

We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.

Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!

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Grow Therapy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are remote first with an optional office in NYC.

Typical time on-site: Flexible
HQNew York, NY
Our New York office is located right in the heart of SoHo!

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