Product Consultant II

Posted 4 Days Ago
Be an Early Applicant
Singapore
Entry level
Hardware • Information Technology
The Role
As a Product Consultant II, you'll engage with customers to provide a welcoming shopping experience, promote product features, collaborate with the retail team on merchandising, collect customer feedback, and work to meet sales targets while enhancing product knowledge.
Summary Generated by Built In

We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.

The conversation starts here. If this role matches your ambitions and skillset, let's get started with your application. Take a look at our other open positions too. Our many opportunities can lead to infinite possibilities.
 

We’re seeking enthusiastic and people-focused individuals to join our dynamic and supportive retail team! We offer comprehensive training, coaching, and opportunities to enhance your product knowledge and forge strong relationships.

In this role, you’ll become a product expert, showcasing the best solutions to meet our customers' needs, and serve as a Service Ambassador, creating outstanding service experiences in our local retail stores.

What you will be doing

  • Engage with customers to provide a welcoming and informative shopping experience.
  • Promote and demonstrate products to enhance customer understanding and drive sales.
  • Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
  • Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
  • Collect and relay customer feedback to management to help improve service and product offerings.
  • Meet and exceed sales targets and KPIs as set by management.

What will help you succeed

  • A genuine interest in or knowledge of consumer electronics.
  • Strong communication skills.
  • A positive and enthusiastic demeanor that can engage and excite customers about Sony’s products.
  • A willingness to learn independently or through others.

Benefits you will have

  • Medical benefits
  • Public holiday replacement leave
  • Monthly performance incentive, AWS and variable bonus
  • Special staff purchase rates
  • Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
  • Milestone gifts (such as long service award and marriage gift because we want to celebrate both your professional and personal milestones)
  • Wellness activities to promote healthy lifestyles
  • Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.

The Company
Carson, CA
31,719 Employees
On-site Workplace
Year Founded: 1946

What We Do

See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products.

Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide.

Our history as a global brand has been built around employees that all have a passion for touching peoples'​ lives, and pride in pushing beyond the status quo to produce truly extraordinary results.

We’re uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect.

If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, let’s make the world say wow.

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