Product Analyst- Operations

Job Description:

PRODUCT ANALYST - OPERATIONS

Dow Jones Barcelona Job ID

About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Team:Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers, and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video, and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies.About the Role:

Product Analyst - Operations is responsible for identifying and implementing best practices to optimize product operations and drive continuous process improvements. They will collaborate closely with cross-functional teams to streamline workflows, enhance efficiency, and elevate the overall product experience. This role is part of the B2B Product team, reporting to the Senior Director Product and Operations.

You Will:

• Develop and document standardized product operations processes, workflows, and procedures

• Implement new tools, systems, or technologies to automate and enhance product operations

• Analyze product usage data and customer feedback to inform process refinements

You Have:

• Demonstrated ability to analyze complex processes and develop streamlined workflows

• Basic understanding of product management principles and the product life cycle

• Familiarity with data analysis and visualization tools (e.g., Excel, Tableau)

• 1-3 years of experience in a product operations or business process improvement role

• A bachelor's degree in business, operations management, or a related field is a plus

• Excellent communication and presentation skills, both written and verbal

Our Benefits

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Insurance Plans

• Lifestyle programs & Wellness Resources

• Education Benefits

• Family Care Benefits & Caregiving Support

• Commuter Transit Program

• Subscription Discounts

• Employee Referral Program

Learn more about all our US benefits

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Technology

Job Category:

General Management

Union Status:

Non-Union role