Our Opportunity:
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. The Program Manager, Procurement plays a critical role in driving tactical initiatives and steering the Procurement Team toward achieving its strategic goals! Reporting directly to the Senior Director of Procurement, this role involves cross-functional collaboration with leaders across the organization to plan and implement indirect procurement programs. This individual will provide weekly and monthly updates on progress toward business goals, support requests for Executive Administration, identify risks and opportunities, and contribute to the strategic direction and roadmap for the Indirect Procurement team.
A broad understanding of procurement, supply chain, logistics, continuous improvement, technology, safety, and operations is essential. Success in this role requires outstanding organizational skills, the ability to build structured processes, navigating ambiguity, effective change management, and a commitment to continuous improvement. This role offers an exciting opportunity to lead critical initiatives within Indirect Procurement in a fast-paced and evolving environment while maintaining a structured and organized approach to all responsibilities!
Key Responsibilities:
- Strategic Planning & Tracking:
- Manage the Indirect Procurement team’s goal-setting, initiative planning, and tracking processes
- Develop and maintain structured workflows to ensure efficiency and transparency across all initiatives
- Coordinate the intake process for gathering new initiatives and business goals
- Maintain a portfolio of ongoing projects, ensuring accurate prioritization, sequencing, and timely delivery
- Stakeholder Communication:
- Provide project updates and communications to Senior Leaders and C-suite members.
- Develop business documents, formal communications, and presentations for initiatives and goals.
- Operational Support:
- Document meeting notes, actions, and follow-up items in an organized and trackable manner.
- Support initiatives that procurement team member engagement, cost-efficiency, and operational effectiveness.
Qualifications:
- Education & Experience:
- Bachelor’s degree in a related field (e.g., Technical, Business, or Management) preferred
- 2+ years of experience in procurement, supply chain, or e-commerce
- 2+ years in program/project management roles
- Skills & Competencies:
- Highly organized and detailed, with the ability to structure workflows and processes
- Exceptional written and verbal communication skills, effective across all organizational levels
- Strong analytical and problem-solving abilities
- Advanced project management expertise with a proven track record to deliver results and drive change
- Proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP, Macros, Data Manipulation, and Formulas).
- Attributes:
- Dynamic and innovative approach with adaptability to changing priorities.
- Strong focus on safety, engagement, and cost-efficiency in decision-making
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
