Our Opportunity:
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
We are seeking an Associate Director of Sourcing, Consumables who will drive sourcing for core foods portfolio (Dry) and collaborate with internal collaborators to monitor the performance of our supply partners. This position will be responsible for driving the long-term strategy and execution for sourcing and manufacturing to drive business growth and a best-in-class Customer Experience. The ideal candidate should be Customer Focused and have a strong background in sourcing, including an understanding of supplier segmentation and how to drive improvements across the supply chain while setting the standard on quality, fill rates, cost, and transparency. Attention to detail, eye for creativity and innovation, developing long term partnerships with manufacturers, and strong negotiation skills are some of the key characteristics to be successful. This individual will partner with a hardworking team consisting of business planning, quality, R&D, and supply planning professionals. In addition, they will be partnering with cross-functional leaders across category management and marketing, finance, and supply chain, to deliver on the product roadmap.
What you'll do:
- Drive strategic sourcing and manufacturing plans, objectives, and financial goals using a proven sourcing process. Influence senior leaders to gain approval.
- Lead the evaluation, design, and development of sourcing capabilities, scale the sourcing business while improving on product quality.
- Assist in setting appropriate prioritization for team in alignment with broader organizational goals; delegates work effectively in alignment with priorities.
- Conduct supplier risk assessments and develop / complete strategies to manage costs and ensure partnerships are favorable to Chewy.
- Be a leader with vision with respect to sourcing processes and policies which can be easily applied across Chewy.
- Work cross functionally to scale processes and leverage data to build dashboards which drive supplier accountability and performance.
- Develop relationships with external suppliers while holding them to high operating and quality standards.
- Travel domestically and represent Chewy in industry forums, shows, etc.
- Drive cost and quality improvements. Be an excellent negotiator.
- Ensures all activities are conducted in compliance with domestic and international federal, state, and local laws, regulations and ordinances.
- Drive responsible sourcing across all products, drive sustainability, and high-quality product development.
- Experience leading people and developing a team to high performance.
- Effectively coaches and mentors' team and acts as a change champion through leading by example and fostering collaboration. Helps lead team and peers through change tied to new projects / initiatives, as well as personnel or business changes.
- Outstanding organizationalm analytical and project management skills.
- Exceptional verbal and written communication skills with both internal and external partners.
What You'll Need:
- 8+ years of sourcing and product development experience preferably in e-commerce or Retail.
- 3+ years of proven experience in manufacturing in Food space (preferred pet food).
- In-depth solid understanding of manufacturing relationships.
- Excellent communication skills both written and verbal.
- Experience with data driven decision making and cost P&L ownership.
- Ability to travel 30%+.
Additional considerations (if applicable):
- MBA
- Private Label Experience in e-commerce or Retail
- Experience leading high performing teams and working in premium consumer goods segment
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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