Are you passionate about procurement technology and thrive on solving complex problems?
Are you great at connecting with people and eager to learn new tools?
If so, we have the perfect job for you!
In this role, you will be responsible for providing Service Desk support, application maintenance, and troubleshooting for procurement platforms like Coupa, Ariba, and Ivalua.
As a key part of our Managed Services team, you will handle user inquiries, resolve technical and functional issues, manage system updates, and support release management. Your strong problem-solving skills and ability to communicate effectively with clients will ensure smooth system operations and high-quality support.
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Client & Supplier Communication – Engage with internationally based client teams and suppliers
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e-Procurement Solutions Expertise – Develop a strong understanding of procurement platforms. Primarily focus on Coupa, with opportunities to expand expertise in other procurement cloud solutions
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Key Functional Areas – Supplier Enablement, Coupa Service Desk, Release Management.
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Global Collaboration – Work within a diverse, highly engaged global network to ensure seamless delivery.
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Consulting & Innovation – Contribute to thought leadership, skill development, and sales initiatives as part of the Intelligent Consulting Hub.
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Cross-Department Liaison – Build relationships and coordinate with IT, Finance, AP teams through calls and emails.
Enjoy…
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flexible working hours
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excellent further training and certification opportunities
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Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days
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our work culture that promotes diversity & inclusion
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other benefits for you and your family such as health and Income protection, employee share program, dental and vision coverage, wellness program, and parental benefits.
Working Conditions:
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A hybrid working model but mainly working remotely from home within Romania but with ability to work from Accenture’s Romanian offices e.g. Cluj-Napoca, Bucharest etc.
We look forward to receiving your application!
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
#LI-EU
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Fluency in English that will allow you to communicate effortlessly and build meaningful connections; speaking multiple languages is a plus;
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Excellent communication and interpersonal skills
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A strong desire to learn and explore new tools and technologies
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Experience with procurement software (Coupa, Ariba, etc.) or willingness to learn.
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Ability to think critically and solve complex problems
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Strong analytical skills and attention to detail
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Enthusiastic about building strong relationships and love working with others to achieve great results
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
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