Process Assistant

Title: Process Assistant

Location: Cleveland, OH

Duration: 12+ months contract with possibility of extension

Pay Rate: $23/hr on W2
Monday-Friday 7:00 AM-3:30 PM.
In-person Interview at Cleveland, OH
 

Quick description of the role or project story (What this role will be doing):
This role is responsible for accurately entering and tracking work orders in the company’s system. This role ensures that all work orders are processed efficiently and that records are maintained accurately. The contractor is responsible for accurately entering and tracking work orders in the client’s system. This role ensures that all work orders are processed efficiently and that records are maintained accurately.

Responsibilities:

• Receive and Process Work Orders: Enter work order details into the tracking system promptly and accurately.
• Verify Information: Ensure all information on work orders is complete and correct before entry.
• Maintain Records: Keep detailed records of all work orders, including any changes or updates.
• Coordinate with Departments: Communicate with various departments to confirm work order details and resolve any discrepancies.
• Monitor Progress: Track the status of work orders and update the system as necessary.
• Customer Service: Respond to inquiries regarding work orders and provide updates as needed.
• Generate Reports: Produce regular reports on work order status and any issues encountered.

Minimum Skills:

• Proficiency with office software and data entry systems.
• Excellent organizational and time management skills.
• Typing speed and accuracy.
• Good communication skills, both written and verbal.

Nice to have:

• SAP Experience
• Natural gas knowledge
• Attention to detail
• Ability to problem solve and work independently.

Soft Skills:

• Ability to work independently and part of a team.
• Not afraid to ask questions.

Education:

• HS diploma