Pro Operations Manager

Posted 14 Days Ago
Be an Early Applicant
Kansas City, MO
Senior level
Information Technology • Design
The Role
The Pro Operations Manager will oversee operations, support sales associates, manage order processing, inventory, and customer service. They will ensure supplies are ordered, jobs are well-managed, and maintain relationships with customers. The role involves reviewing job processes and documentation to improve service and financial performance.
Summary Generated by Built In

At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.

Overview

The primary responsibility of the Pro Operations Manager is to support all operations, sales associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service.

Responsibilities 

  • Responsible for the ordering and inventory management for all Pro orders
  • Oversee all operations ensuring all necessary supplies and materials needed to complete jobs are ordered
  • Managing order status through each stage
  • Review all jobs with Sales Team, Design Team, and Scheduling Team to verify correct amount of material and manpower to execute the job
  • Review, document and/or design processes within the business to ensure high performance in service and financial soundness
  • Maintain excellent relationships with customers and functional business units inside the business to ensure success
  • All other job duties as assigned

Qualifications

  • Minimum of five years related experience and/or training; or equivalent combination of education and experience
  • P&L responsibility
  • Successful history in managing branch operations
  • Knowledge of the construction industry
  • Experience with ERP accounting systems a plus
  • Proven history as a team leader
  • Strong written and verbal communication skills
  • Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers
  • Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues
  • Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
  • Strong organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
  • Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

The Company
San Diego, California
1,590 Employees
On-site Workplace

What We Do

Powered by our industry-leading technology platform, Interior Logic Group is the largest national provider of interior design and finish solutions for the building industry. Our scalable solutions increase homebuilder profitability, improve construction quality, and reduce cycle times.

With more than 200 locations and over 100+ Design Studios, Interior Logic Group is the largest and most trusted installer of interior finishes for homebuilders in the United States. We partner with builders to provide and install flooring, cabinets, countertops, and window coverings while also delivering exceptional service based on our local market scale and relationships. We also provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers.

ILG fosters a diverse entrepreneurial culture that delivers a competitive advantage via exceptional service, nimble decision making, and deep collaboration with customers, suppliers, and installers. We know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry. If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here. Our current job openings are listed below:
https://interiorlogicgroup.wd5.myworkdayjobs.com/en-US/CareersatILG

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