Principal Software Solutions Architect

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Solution Architect plays a crucial role in designing, implementing, and optimizing end to end solutions to meet the business and IT needs of the organization. This position requires a deep understanding of architecture and design of enterprise systems to deliver efficient and scalable solutions. The position also requires specific expertise in LogicMonitor platform, Azure (or any other) Cloud, ServiceNow / Salesforce ITSM and deep understanding of enterprise architecture and integration patterns.

What you'll be doing

Responsibilities:

• Solution Design:
  • Collaborate with key stakeholders to understand business requirements and translate them into effective end to end solutions.
  • Architect end-to-end solutions ensuring scalability, reliability, and optimal performance.
• Technical Leadership:
  • Provide technical leadership and guidance to a team of full stack developers.
  • Stay abreast of different platform updates, emerging technologies, and industry best practices to ensure the organization's environment remains innovative and effective.
• Customization and Development:
  • Lead the design and development of custom applications, modules, and integrations within the enterprise platform.
  • Ensure code quality, adherence to best practices, and compliance with organizational coding standards.
• Platform Optimization:
  • Identify opportunities for optimization and improvement of existing implementations.
  • Conduct performance tuning and troubleshooting to address issues and enhance overall system efficiency.
• Collaboration:
  • Collaborate with cross-functional teams, including business analysts, project managers, and other IT teams, to deliver integrated and cohesive solutions.
  • Work closely with stakeholders to gather requirements, provide updates, and ensure alignment between business needs and technical solutions.
• Documentation:
  • Create and maintain comprehensive technical documentation for ServiceNow solutions, including design specifications, configuration guides, and standard operating procedures.

Requirements:

• Education:
  • Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree is a plus.
• Experience:
  • Minimum of 5 years of experience as a Solutions Architect.
  • Proven experience in designing and implementing complex ServiceNow solutions.
• Certifications:
  • Any cloud platform and other relevant architecture certifications are highly desirable.
• Technical Skills:
  • Proficiency in LogicMonitor platform development, including scripting (JavaScript, Glide), UI customization, and APIs.
  • Strong understanding of network device monitoring and management.
• Communication Skills:
  • Excellent communication and interpersonal skills.
  • Ability to effectively convey technical information to both technical and non-technical stakeholders.
• Problem-Solving:
  • Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
• Team Collaboration:
  • Proven ability to work collaboratively in a team environment and lead technical discussions.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.