Principal Platform Operations Engineer

Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our Product & Engineering teams, we are looking for Software Engineers. As a Principal Platform Operations Engineer you'll create, set and influence the technical direction of how we effectively ensure system reliability through automation and analysis to prevent issues before they occur. You are an innovative, self-motivated contributor who takes on research and proposes major new technologies within a product line. By fostering relationships with cross-functional partners, you will contribute to the development of technical strategy. You'll help grow other software engineers through technical mentorship and guidance. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a company culture that supports trying new approaches and continuous learning.
About the Team
Our Product and Engineering team works with our award-winning products to help us create a single experience to help customers assess risk, detect threats and automate their security programs at over 10,000 organizations. These teams use best-in-class technology, leading-edge research, and broad, strategic expertise to develop new products and features, and enhance existing features, in order to create value for customers across the world.
The stakes for creating a safer digital world are greater than ever. At Rapid7 we believe it's our responsibility to show up every day and give our best for our customers and the entire security community. Our global engineering teams are at the centre of this mission and are dedicated to building a complete suite of industry-leading products which provide a cohesive platform for our customers. Our range of solutions spans vulnerability management, detection, automation, cloud security, and penetration testing; in order to build these products our teams work with an array of technologies.
Join our engineering team to help us build and innovate great products on our Insight platform using the latest technologies to make the world a safer digital space.
About the Role
The Principal Platform Operations Engineer is a part of our Product and Engineering team who are at the forefront of ensuring reliability, scalability and availability across our products so that our customers are safe from attacks and breaches. In this role you will be focussed ensuring our products are delivering a secure, available, reliable and scalable experience. You will be working on a high impact and cross-functional team, creating end-to-end security solutions that drive customer success.You will have the opportunity to further enhance your skills surrounded by a team of incredibly smart and experienced Engineers, whilst mentoring others.
In this role, you will:

• Collaborate with multiple operations/SRE and development teams and other key stakeholders to identify potential risks to availability/reliability .
• Establish patterns and standards around testing and operations to improve reliability, quality, and time-to-market of our suite of software solutions
• Design and establish methods for how teams should execute comprehensive test plans to identify software defects across functional, performance, usability, and regression testing areas
• Be involved in the creation, design and planning of upcoming testing strategies, operational improvements and decisions around tooling and frameworks relating to SRE/Operations
• Regularly monitor our applications/infrastructure and identify opportunities for improving efficiencies or MTTR
• Deeply understand our products and make high impact decisions to support our customers

The skills you'll bring include:

• A minimum of 10 years experience in software development using java, python, go, terraform, ansible, spinnaker, jenkins or other equivalent programming languages/frameworks
• Experience with vulnerability or code quality frameworks such as snyk or sonarqube
• A minimum of 2 years with testing frameworks as Selenium, Cypress, Cucumber, Playwright
• A minimum of 2 years of working with observability tooling such as datadog or grafana

• Excited by technology, curious and eager to learn, with the ability to mentor more junior members of the team
• The attitude and ability to thrive in a high-growth, evolving environment
• Collaborative team player who has the ability to partner with others and drive toward solutions
• Strong creative problem solving skills
• Solid communicator with excellent written and verbal communications skills both within the team and cross functionally and strong attention to detail
• Demonstrable experience of delivering complex solutions to customers
• Demonstrable experience of instigating continuous delivery and continuous integration patterns

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what's possible and drive extraordinary impact.
Here, we're building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever's next.
Join us and bring your unique experiences and perspectives to tackle some of the world's biggest security challenges.
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