Principal Product Manager

Key Responsibilities:

Strategic Leadership:

· Define the overarching product strategy and roadmap, ensuring alignment with the company’s vision and business goals.

· Identify market opportunities, emerging trends, and customer needs to guide product innovation and growth.

· Lead the prioritization process to allocate resources effectively across product initiatives.

Team Management:

· Foster a culture of collaboration, accountability, and continuous improvement.

· Set clear goals, expectations, and development plans for the product team.

Product Portfolio Oversight:

· Oversee the entire product lifecycle, from ideation and development to launch and post-launch performance.

· Ensure product consistency, scalability, and quality across the portfolio.

· Advocate for a customer-centric approach in all product decisions.

Cross-functional Collaboration:

· Partner with engineering, design, marketing, and sales teams to deliver products that exceed customer expectations.

· Work closely with executive leadership to align product initiatives with broader organizational priorities.

· Act as the primary liaison between the product team and other departments, ensuring seamless communication and collaboration.

Data-Driven Decision-Making:

· Define and track key performance indicators (KPIs) to measure product success and inform strategic decisions.

· Leverage data analytics, customer feedback, and market research to optimize product strategies.

Market Advocacy:

· Serve as the voice of the customer, championing their needs within the organization.

· Represent the company at industry events, conferences, and client meetings to promote our products and gather insights.

---

Qualifications:

Education:

· Bachelor’s degree in business administration, Computer Science or Software Engineering, or a related field.

· MBA or advanced degree is highly preferred.

Experience:

· 10+ years of product management experience, with at least 3 years in a leadership role.

· Proven track record of successfully delivering and scaling products in fast pace environments, hypergrowth and/or transport and logistics

· Experience managing diverse product portfolios and leading cross-functional teams.

Skills:

· Exceptional leadership and team-building skills.

· Strategic thinker with a strong ability to translate vision into actionable plans.

· Expertise in Agile, Scrum, or other product development methodologies.

· Proficiency in analytics tools (e.g., Tableau, Google Analytics) and product management software (e.g., JIRA, Aha!).

· Strong communication and presentation skills, with the ability to influence and inspire stakeholders at all levels.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.