Create meaningful customer impact by driving developer success across the platform user journey
We are seeking a strategic and execution-focused Sr Technical Product Manager for our Platform Engineering unit. Your focus will be on the development and optimization of internal developer platform features by providing self-service infrastructure and resources, ensuring we are following the highest technical standards, and promoting best practices across R&D. Through automation, collaboration, and continuous innovation, we strive to support operational excellence and drive the success of our SaaS platform.
As Senior Technical Product Manager, you will:
- Lead platform initiatives that enhance internal user experience by delivering seamless solutions to optimize core functionalities of the internal developer platform (CI / CD, Infrastructure, Security, Site Reliability, etc…)
- You will drive internal client success through improved onboarding, adoption, engagement, and conversion across features and workflows.
- Define product success, track and measure key metrics, and make strategic decisions to remove underperforming or redundant features, ensuring the internal developer platform remains optimized and aligned with business goals.
- Establish a clear roadmap with measurable goals to accelerate the developer performance, improve the developer experience and perfect Coveo’s product reliability.
- Conduct in-depth internal customer research to shape product strategies, refine feature sets, and simplify technical complexity within the internal platform product.
Here is what will qualify you for the role
- 5+ years of experience in product management within a SaaS environment (ideally B2B)
- Deeply customer-focused and passionate about delivering solutions that address their needs
- Exceptional communication skills, able to educate and guide various teams
- Strong experience with technology platforms and enterprise software solutions
- Ability to balance business priorities and resources to enhance time to value
What would make you stand out
- Technical experience in software engineering / developer experience
- Collaborator with a let’s get it done attitude without compromising on our values
- Strong knowledge of user-centered design principles
- Growth mindset with humility, always open to learn and improve
- You live by extreme ownership, and take full responsibility for the product's lifecycle and its outcomes, ensuring both the team and customer needs are met effectively
- Strong knowledge and passion for platform engineering
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!
Join the Coveolife! #li-hybrid
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.
We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business.
For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
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