Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
PRINCIPAL PRODUCT MANAGER, PSS LIVE SERVICES
This role is open to US-based permanent remote arrangements.
THE ROLE
As a Principal Product Manager, you will work as part of the central Live Services games team at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, collaborating with a small central team to support game studios and with other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.
Under the guidance of the Director of Product Management, you will partner closely with multiple teams to use data, insights, user testing, and creative solutions, to inform product development with a keen sense of critical product KPI’s and game health.
RESPONSIBILITIES
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Support product management across multiple live and upcoming titles from PlayStation Studios to help effectively build out capabilities and successfully launch and manage their live service titles.
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Evaluate design specs and mockups, identify and quantify risks, assess and advise on mitigation strategies, and assist with roadmap for validation throughout multiple project development cycles.
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Identify and escalate opportunities for product performance growth for various titles, and support improvement initiatives to a successful outcome through strong analysis and reporting.
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Work with the studios and Director of PM to drive ongoing initiatives to ensure we successfully deliver against performance goals
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Help define and share best practices to support game studios standing up and evolving their processes and capabilities.
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Provide hands-on support to studios across various core competencies from performance reporting to feature design to live content and revenue strategy.
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Track and report on metrics and KPIs in partnership with other publishing level resources (game analytics, user research, marketing, etc.) to measure and reflect customer success, and assess capacity to meet forecast targets.
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Collaborate with game analytics teams to define telemetry needs, build hypotheses, and interpret behavior from data surrounding game performance.
REQUIRED SKILLS
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Experience in product management for live service games, preferably with experience on AAA Console/PC titles.
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Proven business acumen with strategic and analytical capabilities, using data to inform decisions.
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Expert data fluency and track record of partnering with analytics, research, and insights groups.
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Social intelligence, great interpersonal skills, and empathy for creative teams.
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Experience with game economy and/or monetization strategy and experience with analytical tools (e.g. Looker, Tableau, etc.).
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Good understanding of statistics, hypothesis testing, and scientific methods.
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Working knowledge of different types of games, genres, and business models (F2P, paid, cosmetic economy, etc.).
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Ability to understand, conceptualize, and abstract the design of game systems, features, and mechanics, providing recommendations and strategic guidance.
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Experience working with publishing partners (marketing, release management, store, etc.).
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Deep passion for games and ability to evaluate and break down the components of what makes a successful live game.
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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
$180,600—$270,800 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
What We Do
PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media.
This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics.
We can only achieve this goal by welcoming talented people and empowering them to do their best work. From game developers to data scientists, software engineers to cybersecurity experts, marketing to accounting and finance professionals, we’re always looking for talented people who share a passion for creating and our commitment to delivering amazement.
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