Principal, Pricing Program Management

Company Introduction:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. 

Role Overview:
The Taiwan Product Team is looking for a Principal, Pricing Program Manager who is customer obsessed, motivated, has a bias for action and can think systemically to bring to life new areas of business for the team.

This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, innovation, and strong business acumen. You will work closely with various cross-functional teams (including product, data, operations, procurement, infrastructure and external vendors) to build, launch and scale new needle-moving initiatives that bring direct impact to Coupang Pricing system and wow the Customers.

An individual would succeed in the role when he/she is a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence. If you're excited by the opportunity to navigate ambiguity and lead stakeholder teams to implement creative solutions to streamline and accelerate a wide range of business processes, then the role and an exciting career growth opportunity awaits you.

What You Will Do:

• With Taiwan e-commerce understanding, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal and external teams. Develop SOP for manual management where automation is not possible.
• When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact.
• Drive improvement in operational performance and lead projects to further expand our business.
• Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders.
• Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements.
• Ensures that multiple projects within the program roadmap meet specified timelines to deliver results.

Essential Qualifications

• Minimum 8 years of experience in program/project/process management or business operations preferably in the e-commerce industry.
• Strong presentation skills (including creating documentation) to drive clarity and alignment.
• Excellent written and verbal English communication skills to effectively engage with technical and business stakeholders at all levels, including presentation development and delivery.

Preferred Qualifications:

• SQL and data extraction
• Python data analysis
• Tableau and data visualization experience

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/