Principal Engineer II

This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
JOB SCOPE
The Principal Engineer II leads the planning, design, development, implementation, and execution of innovative application and platform solutions related to service delivery (Wi-Fi, 5G, and MVNO), security, and datacenter systems supporting Charter's wireless network. This role focuses on ensuring the reliability, scalability, and efficiency of wireless technology operations while driving innovation in automation, cloud-native solutions, advanced networking practices, and database management. The Principal Engineer II is responsible for driving the identification and adoption of best-in-class operational practices and procedures across a multidimensional landscape for business-as-usual tasks, deployments, capacity planning, forecasting, resiliency, hardening, and disaster recovery/high availability (DR/HA). They will design and establish standard operating procedures, develop and implement platform enhancements, and make recommendations for continuous improvement. Additionally, the role involves leading the implementation of approved application designs and security solutions while optimizing service delivery for Wi-Fi, 5G, and MVNO platforms. As a central figure in the organization, this role requires close collaboration with Product teams, Engineering and Development organizations, vendors, and MSO partners to align operational objectives with strategic priorities and ensure seamless delivery of high-performance wireless solutions.
MAJOR RESPONSIBILITIES

• Implement cloud-native solutions and best practices to support robust, maintainable, and secure wireless infrastructure.
• Lead and manage the operational aspects of wireless mobile networks, including 4G/5G, Wi-Fi, and 5G Core systems.
• Provide end-to-end support for BSS/OSS platforms, ensuring seamless API transactions and system integrations.
• Support database management activities, including writing and optimizing advanced SQL queries for BSS/OSS operations.
• Apply expertise in device and entitlement management for wireless device engineering to ensure proper configuration, authentication, and operational integrity.
• Design, write, and maintain scripts, code, and configurations to automate and optimize operations workflows.
• Drive infrastructure provisioning and management using
• Infrastructure as Code (IaC) tools like Terraform and Ansible to enable version-controlled, reproducible, and scalable environments.
• Implement and maintain CI/CD pipelines to support efficient deployments and updates for operational systems.
• Provide guidance, mentorship, and technical leadership to operations team members.
• Act as a central point of contact, working closely with Product teams, Engineering and Development organizations, vendors, and MSO partners to align operational objectives with strategic priorities.
• Collaborate with stakeholders to ensure seamless integration of new solutions and continuous improvement of existing systems.
• Represent the operations team in cross-functional meetings, communicating challenges, goals, and progress effectively.
• Promote a culture of continuous learning and improvement within the operations team, staying updated on emerging technologies and trends.
• Drive innovation in wireless technology operations to support the organization's strategic objectives.
• Expertise in wireless mobile networks (4G/5G), Wi-Fi systems, 5G Core, and BSS/OSS operations.
• Advanced knowledge of Kubernetes and container orchestration platforms, including AWS EKS and other Kubernetes distributions.
• Expertise in cloud platforms (AWS preferred), Infrastructure as Code (Terraform, Ansible), and automation frameworks.
• Deep understanding of advanced cloud networking, AWS Transit Gateway, and hybrid/on-premises network architectures.
• Strong knowledge of API transactions and advanced SQL query writing and optimization for database management in BSS/OSS systems.
• Expertise in device and entitlement management for wireless device engineering.
• Expert-level knowledge of network design, network architecture, protocols, TCP/IP, and the OSI Model.
• Strong programming skills in languages such as Python, Go, or similar, to support automation and operational workflows.
• Proven ability to collaborate with stakeholders, manage vendor relationships, and lead cross-functional initiatives.
• Demonstrated experience in leading and mentoring technical teams in operational environments.
• Passionate about driving operational excellence in wireless technology and cloud-native solutions.
• Strong problem-solving and critical-thinking skills with the ability to manage complex challenges in a fast-paced environment.
• Adaptability to evolving technologies and business needs, with a focus on delivering impactful and future-proof solutions.

BASIC / MINIMUM QUALIFICATIONS

• Master's degree in engineering or related field or related work experience
• Engineering work experience - 10+ years
• Project management work experience - 10+ years
• Must be able to work the following shift: Monday - Friday (8:00 am to 5:00 pm)

REQUIRED JOB QUALIFICATIONS

• Systems knowledge (Linux, Unix, StarOS, etc)
• Infrastructure knowledge (Raw Iron, Steel Cloud, ElasticCloud, OpenStack, AWS, RedHat Openshift)
• Knowledge and experience with virtualization technologies (e.g., VMware, KVM, Hyper-V).
• Proficiency in containerization and orchestration tools, including Kubernetes and Docker.
• Proficiency in networking technologies (e.g., routing, switching, firewalls, VLANs, VPNs).
• Ability to work in a team environment
• In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems.
• Expertise Knowledge in TCP/IP and the OSI Model
• Expert knowledge in using ticketing and software tools to support the current operations.
• Expert knowledge of software designing software, such as Visio.
• Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly.
• General knowledge of OSI stack and application architectures.

PREFERRED QUALIFICATIONS

• Knowledge of company products and services
• Cloud Native certification
• Knowledge of company products and services
• Cisco Certified Internetwork Expert (CCIE)
• Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.)
• Linux, Unix, Oracle, K8s, Dockers, Splunk, Datadog or other system administration certification are helpful

WORKING CONDITIONS

• Office Environment
• May work in Lab or Data Center/Implementation Facility environment
• 24X7 Network Operations environment
• Occasional travel as required

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
• Total Rewards:

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EGN701-NTO 2025-47394 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-02-07 07:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.