Make a difference. Be happy. Grow your career.
The Principal Consultant, ERP Services will have the following responsibilities, which include but are not limited to:
§ Lead projects with a goal of delivering on time, on budget, and with positive and measurable outcomes; complete workflow design, system configuration, testing, data migration, validation, support, and issue resolution
§ Monitor overarching project health; identify, mitigate, or escalate issues as needed which includes the ability to manage and adhere to project scope
§ Develop and maintain a detailed project plan, communication plan, and risk/decision trackers
§ Create comprehensive project deliverables and consistent communication across the project team
§ Provide excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company.
§ Present and facilitate meetings with manager and executive-level stakeholders.
§ Manage meetings and training effectively, including preparing agendas and goals, taking notes, and ability to drive deliverables and remove project obstacles.
§ Produce regular status reports; perform project close, lessons learned, and knowledge transfer
§ Coach and mentor team, resolve conflicts, maintain positive team morale, and deliver direct and timely feedback based on project work and performance
§ Share lessons learned and best practices with the ERP team and help improve our solutions, tools, and recommendations based on learnings
§ Serve as lead advisor or project management consultant resource for client opportunities
§ Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested
§ Attend conferences and client presentations with Nordic leaders
§ Must demonstrate and embody Nordic’s maxims
SKILLS AND EXPERIENCE
§ Bachelor’s degree or equivalent experience required
§ 8 years of professional experience required; professional services or consulting experience is strongly preferred
§ Demonstrated ability to articulate opportunities for clients to take advantage of additional tools and ancillary products to support business needs.
§ Certification or experience in at least one complete product ERP suite and/or experience in development, system administration, security administration or system configuration strongly preferred.
§ Prior experience implementing, training, or supporting enterprise resource planning software
§ Excellent communication skills, written and verbal
§ Able to balance urgent, short-term needs with strategic, long-term priorities
§ Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed
§ Exhibits business acumen, including a basic understanding of financial metrics and how to lead a team in alignment with organizational goals
§ Ability to manage multiple priorities and clients while meeting customer service commitments and project timelines
§ Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
§ Ability to adapt quickly to changes in the work environment and alters approach or method to successfully lead change; reacts well under pressure
§ Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets
§ Strong attention to detail and ability to work independently and in a team environment.
ADDITIONAL DETAILS
§ Travel up to 50% of the time
Top Skills
What We Do
Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare.
Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.
