Presales System Engineer

Posted Yesterday
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Canberra, Australian Capital Territory
Senior level
Information Technology • Consulting
The Role
The Presales System Engineer at Hitachi Vantara focuses on leading technical sales efforts by collaborating with account managers and partners, delivering customer-centric solutions, and ensuring successful technical and business outcomes for clients.
Summary Generated by Built In

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Hitachi Vantara Presales Role Job Description
Our Company
Hitachi Vantara is part of the Global Hitachi Family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what is now to what is next by unlocking the value and changing the world with data and applications to solve digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they are the heart of our business and drive a customer obsessed culture. We embrace diversity and inclusivity to stimulate curiosity, to explore, question, challenge, develop and solve problems and deliver ground-breaking data solutions by combining our experience in the market with intelligent and leading platforms, partnerships and vision.
If driving real change gives you a sense of pride and you are passionate about powering social good, we would love to hear from you.
Meet our Team
We represent Hitachi Vantara to enterprise clients across all industries, building truly meaningful and long-standing relationships. When we come together, we can improve quality of life across the world, create an environmentally conscious society and help our partners raise corporate value. In doing so, we can power good not just for this generation — but for generations to come.
We strive to hire brightest people, who excel in environments ranging from simple to complex, fast paced, collaborative and transparent environments. We are seeking energetic and passionate individuals to deliver real world solutions while having amazing fun at every step of their journey.
What you will be doing
The Presales role is a customer and partner-focused technical sales professional who leads the Hitachi Vantara presales effort in accounts by partnering with Hitachi Vantara account managers, professional services, customer support as well as channel partners to build customer-centric and business outcome value propositions. The role provides technical engagement on key deals and owns the technical layer(s). The role builds and nurtures relationships with key partners by helping them optimize, compliment and integrate their solutions with the wider Hitachi Vantara portfolio.

The presales role is such a critical and instrumental role. It is ultimately responsible for the successful delivery of the technical and business outcomes. Working with all resources, the presales solution consultant provides leadership to the account managers, internal key stakeholders and channel partners in the entire customer transformation and solution design process.
What you bring to the table
• Infectious positive and can-do attitude!
• Passion, balance and will to succeed no matter what!
• Customer biased and customer first attitude
• Bold and results drives attitude continually thinking outside the box
• Assess, Discover, Design, Size, Propose and Present application and data solutions based on leading enterprise storage (primary), compute, converged and hyperconverged platforms (secondary)
• Technical ownership and expertise on server, storage, hyperconverged, networking, virtualisation, data protection, security technical opportunities, supporting enterprise sales
• Technical knowledge on application and cloud platforms
• Knowledge of market trends and technologies
• Hands on experience implementing Server, Storage, Hyperconverged, Datacenter, Networking, Virtualisation and Security solutions
• Exhibit ability to collaborate and establish and thrive as a long-term trusted adviser to customers, continual engagement with customers
• Collaborate with internal and external stakeholders and businesses that drive an outcome for our customers
• Experienced in tender writing, response and proposal creation, SOW and other technical documentation
• Experience with tools to discover, assess and derive technical outcomes
• Design, document, articulate and present technical solutions to solve business challenges
• Participate and contribute in weekly team calls (pipeline, cadence, touchpoints, etc.)


Job Responsibilities
• Opportunity Qualification
o Conduct and/or evaluate an assessment of customer business requirements as provided by the customer and/or sales colleagues (Hitachi Vantara or Partner).
o Apply knowledge of customer business requirements to lead the creation of a technical opportunity strategy
o Understand the ecosystem of solution providers and ISVs
• Solutions Development - Presentation
o Assist the Account Managers, Partner Managers (and Channel Partners) in moving deals through the sales process
o Complete accountability and ownership across all technical activities and resources; Hitachi Vantara and/or partner
o Where a RFx has been issued by a customer, the solution consultant shall own and drive the technical responses, assist in development the entire response
o Coordinate solution development by leveraging pre-tested solutions and designs; and by researching customized solutions
o Develop and lead Proof of Concepts and other technical assessments
o Lead/assist in the presentation of Hitachi Vantara solutions to partners/customers, including white-boarding and presentation of technical material, while leveraging, in extreme cases, additional resources as needed
o Communicate with post-sales teams and provide adequate documentation for clear handoff to the post-sales organizations (partners and customers) where appropriate
• Personal and organizational development
o Increase foundational/advanced knowledge of products and solutions over time that are typically positioned through specialty groups (e.g., Data Management/Protection, Data Intelligence, Virtualization and Applications)
o Actively develop technical, professional and sales skills
o Pursue internal and external certifications that increases their value and impact to the role
• Relationships Building with key clients - internal resources
o Network effectively and build trust and confidence among partners, customers and peers
o Act in an increasingly consultative fashion and enhance their role as a trusted technical advisor to the customer and to our partners

What you bring to the team
• 5 years+ related experience in a Presales and/or Professional Services organization with focus on IT solution offerings
• Strong knowledge of the Hitachi Vantara portfolio or a comparable portfolio of other companies/competitors
• Strong relationship skills
• Strong communication and technical skills
• Persuasive presentation and public speaking skills
• Self-motivated, self-starter and results oriented
• Loves working in a team environment with a super positive attitude
• Able to work in unstructured environments and situations, and prioritize effectively with minimal supervision
• Independent judgment within broadly defined policies and practices to determine best method for achieving objectives
• Bachelor's Degree or appropriate equivalent, post graduate course work is desired
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

About us

 

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

 

#LI-GL1

Championing diversity, equity, and inclusion   

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.   

How we look after you  

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.   

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Top Skills

Cloud Technology
Data Infrastructure
The Company
HQ: Gachibowli, Hyderabad
9,542 Employees
On-site Workplace

What We Do

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value. Visit us at hitachivantara.com.

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